Lead Business Systems Analyst

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

UKG is currently seeking a self-driven, highly skilled, and experienced individual to join our Payment Services Team as a Lead Business Systems Analyst with a concentration in Research and System Compliance.

This role is responsible for ensuring payroll tax compliance, managing system integration, driving process improvement, and providing tax expertise. The ideal candidate will have experience in payroll tax regulations, be adept at working in complex systems, and provide domain-specific guidance to ensure accurate and timely tax filings. This role will help lead and execute specific projects focused on the implementation of enterprise solutions and may be involved in areas of the business requiring a level of confidentiality due to the nature of the work including corporate payroll tax filing.

This individual will have a deep knowledge of the Payment Services systems and UKG Pro with a proven ability to identify system issues and determine the correct course of action for resolution.

Duties and Responsibilities:

Multi-Platform Support:
- Manage payroll tax processes across multiple payroll platforms and systems.
- Ensure consistent and accurate payroll tax reporting and compliance across all platforms.
- Collaborate with cross-functional teams to align payroll tax processes with broader business objectives.

Payroll Tax Compliance:
- Ensure compliance with federal, state, and local payroll tax regulations.
- Will prepare and support payroll tax returns and reports accurately and on time.
- Monitor changes in tax laws and regulations to ensure ongoing compliance.
- Assist in the resolution of payroll tax issues and audits.

System Integration:
- Work with 3rd party vendors, support teams and product teams to ensure seamless integration of payroll systems with tax filing platforms.
- Assist in the implementation and testing of new payroll systems or updates to existing systems.
- Troubleshoot and resolve any issues related to payroll system integrations.

Process Improvement:
- Identify opportunities for process enhancements to improve efficiency, accuracy, and compliance in payroll tax activities.
- As a Subject Matter Expert, develop and implement best practices and represent Payment Services System Support in cross functional efforts
- Provide training and support to payroll teams on new processes and systems.
- Provide specialized knowledge in local tax requirements and ensure compliance with jurisdictional laws.

Required Qualifications:

- Proficient in MasterTax, Excel and Word.
- General accounting experience.
- Ability to negotiate positive resolutions with business partners (internal and external) including tax agencies.
- Proficient working with multiple systems and tools to perform job functions.
- Ability to work independently and within a team-based environment.
- Previous customer service experience.

Preferred Qualifications:

-Bachelor's Degree in Business, Accounting, Computer Science, or a minimum of 3 years equivalent work experience.
- Expertise within payroll taxes and relevant systems, minimum of 5 years' work experience.
- Excellent analytical and follow-up skills.
- Ability to work diligently under tight deadlines with attention to detail.

Interpersonal Skills:

- Good oral and written communication skills and above average administrative skills
- Good time-management skills that allow us to meet production and initiative goals
- Ability to effectively interface with departments both within the company as well as external sources

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $96,900 to $139,300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers