Learning Systems Specialist

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

LEARNING SYSTEMS SPECIALIST

We are currently seeking a Learning Systems Specialist to join our team.

SUMMARY

This position is responsible for promoting company-wide and client use of the Insperity learning systems. Serves as site administrator for learning systems, including but not limited to Learning Management System(s) and online training systems. Works as part of the Learning & Performance Operations team to ensure successful deployment of Training and Development products.

RESPONSIBILITIES

• Creates and maintains training resources for client administrators, new service team members, and corporate administrators to support their successful use of the Insperity Learning Portal.

• Creates and analyzes statistical reports on complex training data, including transcripts and compliance reports for state law training requirements.

• Maintains collaboration sites for internal use only that assist service team members and sales teams with product demos and other support tools.

• Provides advanced support to Service Teams and clients within Core to Middle Market business segment, Corporate HR, and Contact Center, on escalated issues regarding all learning system functionality and reporting questions.

• Curates and maintains targeted curriculum tracks for Insperity Learning Portal based on industry trends.

• Works with members of the Learning and Performance Operations and other stakeholders to ensure successful project management and deployment of learning system products including vendor research and reviews, determining business needs, testing, communication and implementation.

• Develops procedural guidelines for service team members, and training administrators when tracking instructor-led training.

• Bachelor’s Degree in a job-related field is required.

• Minimum of four years related work experience is required.

QUALIFICATIONS

• Knowledge of a Learning Management System (LMS) is preferred.

• Effective presentation design and delivery skills to all levels of an organization.

• Ability to independently plan, organize, and coordinate a variety of specified projects and activities within specified time frames; effectively and diplomatically communicates with a high level of customer service; ability to maintain confidentiality of sensitive job-related information.

• Communicates tactfully and effectively, orally and in writing; and maintains effective work relations with those encountered in the course of employment.

• Software proficiency in MS Word and MS Excel is required. Knowledge in MS Access is preferred.

• Customer service and group presentation skills.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.