In this position, you will be essential in supporting various functions within the department. This position will allow you to gain practical experience, develop professional skills, and contribute to the university community while balancing your academic responsibilities. The principal functions of the position are 1) General Office Support and 2) Event and Program Support. Some weekends and evenings are required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

General Office Support

• Operate the front desk by greeting guests and answering phone calls
  
• Properly distribute mail and direct calls to the appropriate staff members
  
• Maintain office organization, coffee station, and general cleanliness
  
• Resolve issues by contacting the appropriate departments by submitting Work Orders, IT Requests, or contacting Facility Management
  
• Manage swiper check-in at the front desk
  
• Assist with facility and operational improvement projects
  
• Perform other administrative and clerical tasks as assigned
  

Event and Program Support

• Provide support for all department events including research, planning, and logistics
  
• Coordinate internal and external collaborations and manage communications with other departments and external vendors
  
• Assist with event promotions (tabling, handing out flyers, etc.)
  

• Interact with students and manage swiper at events
  
• Supervise and aid in the setup and teardown of events
  
• Assist with the management of CSER participation within the office and events
  
• Assist with CFAW events and programs
  
• Represent the department at university events
  

Assist the department with all other duties as assigned
QUALIFICATIONS AND CREDENTIALS
Minimum Qualifications

• LU Undergraduate or Graduate student
  
• Eligible for Work-Study
  
• Ability to work 18-20 hours per week
  
• Flexible schedule: some weekends and evenings required
  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  
• Strong computer, administrative, and organizational skills
  
• Must be able to maintain the confidentiality of sensitive student information
  
• The ideal applicant will give a minimum 1-year commitment to the position
  

Preferred Qualifications

• Customer service experience
  

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
  
• Ability to understand, speak, and write English to convey messages and correspond articulately and professionally.
  

Problem-Solving

• Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.
  

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.
  
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
  
• Regularly required to hear and speak to effectively communicate orally.
  

• Occasionally required to stand, walk, and climb stairs to move about the building.
  
• Handle materials, reach overhead, kneel, or stoop to conduct business.
  
• Regularly lift 30 or fewer pounds.
  

WORKING CONDITIONS
Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well-lighted, and the noise level is moderate.