Management & Program Analyst

Summary

This position is located in the Board of Immigration Appeals (BIA), Executive Office for Immigration Review (EOIR), U. S. Department of Justice. Incumbent serves as a member of the BIA Program Management Team that is responsible for the design and coordination of a wide range of projects related to BIA/EOIR information systems.

This is a Competitive Service position; additional positions may be filled from this announcement within 90 days of certificate issuance.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.
• Veterans

Clarification from the agency

This position is open to all U.S. Citizens. CTAP/ICTAP; Veterans; and/or Schedule A Hiring Authority Eligibles may also be considered.

Duties

Duties include but are not limited to the following:

• Reviews comprehensive automated reports or reporting requirements from various EOIR databases to be used in conducting evaluative and analytical assessments of BIA management operations.
• Generates reports of findings from analyses which provide recommendations on specific courses of action to enhance case management and legal procedures in BIA.
• Responds to special taskings and requirements imposed directly by senior leadership and/or Departmental personnel on an as required basis, to include data calls.
• Provides assistance to management officials in analyzing system design input and output requirements.
• Provides technical support to management officials, staff attorneys and support staff in the preparation and presentation of data using computer-based applications such as spreadsheets, presentation graphics and other automated and analytical tools.

Requirements

Conditions of Employment

• Complete the initial online assessment and USA Hire Assessment, if required
• You must complete a background investigation, credit check, and drug test.
• You must be a U.S. Citizen or National.
• Selective Service Registration is required, as applicable.
• Probationary period will apply.
• May be required to file a Financial Disclosure.
• Salary payments must be by direct deposit to a financial institution.
• Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

Qualifications

In order to qualify for the Management & Program Analystposition, you must meet the following minimum qualifications:

FOR THE GS-12 LEVEL:

Specialized Experience: Applicants must have at least one or more full-time years (12-months) of specialized work experience, equivalent to at least the GS-11 grade level in the Federal service, performing the following duties:

• Preparing regular and recurring reports;
• Monitoring administrative activities to track information and inform leadership;
• Gathering information to assist higher-level staff in analyzing information for a variety of administrative studies; and
• Applying knowledge of management principles, organizational theory, and techniques of analysis and evaluation to identify, analyze, and recommend solutions to problems.

(Your resume must CLEARLY demonstrate this experience)

Note: There is no education substitution at the GS-12 grade level.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

For more information on the qualifications for this position, click here.

Education

This job does not have an education qualification requirement.

Additional information

Conditions of Employment: Only U.S. Citizens or Nationals are eligible for employment with the Executive Office for Immigration Review. Dual citizens of the U.S. and another country will be considered on a case-by-case basis. All DOJ applicants, both U.S. citizens and non-citizens, whose job location is with the U.S., must meet the residency requirement. For a total of three (not necessarily consecutive years) of the five years immediately prior to applying for a position, the applicant must have: 1) resided in the U.S., 2) worked for the U.S. overseas in a Federal or military capacity; or 3) been a dependent of a Federal or military employee serving oversees.

Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP): To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria OR (for category rating criteria) rate equivalent to the Highly Qualified or better category using established category rating criteria and must submit proof of eligibility for the special selection priority. Additional information about CTAP/ICTAP eligibility can be found by clicking here.

Note: Multiple selections may be made from this announcement. Salaries listed above are an approximation and are subject to duty station locality adjustment.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants applying under Delegated Examining (all U.S. citizens) procedures will be rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you meet the minimum qualifications, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your score may be lowered and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. Candidates placed in the "Best Qualified" category will be identified for referral to the hiring manager for further review and consideration.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities and other characteristics):

• Accountability
• Administration and Management
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Oral Communication
• Partnering
• Planning and Evaluating
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

NOTE: In order to be rated as meeting the minimum qualifications, we must be able to determine from your application package that you have the specialized experience that is required. Your resume MUST contain your full name, some form of contact information (phone number, email address and/or living address), and the following employment information:

• Employer name and location for each position held.
• From and to dates (MM/YY-MM/YY or from MM/YY to "present") for each position held. The month and year is required to fully credit your time.
• For part-time positions, please include number of hours worked per week, positions that do not include this information will be assumed as full-time (40 hours a week).
• Grade/levels held for each federal position. (Ex. GS-11; IR-06; FV-G...etc.)
• Detailed descriptions of experience under each position held. (Applicants must provide specific supporting examples to show that they meet the qualifications of the position shown in the announcement.)
• Any submitted documents not required or requested for this vacancy will not be considered (i.e. training certificates, case filings, letter of recommendations, etc.).

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern on the 09/05/2024.
  
  In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  
  The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
  
  (ALL INFORMATION IS SUBJECT TO VERIFICATION PRIOR TO FINAL SELECTION.)
  
  To apply for this position, you must provide a complete Application Package which includes:
  
  1. Your Resume showing relevant experience; cover letter optional. (Please see the How You Will Be Evaluated section)
  
  2. A complete Assessment Questionnaire.
  
  3. Other Supporting Documents, if applicable to you.
  
  • CTAP/ICTAP documents (Please see the Additional Information section)
  • Veterans' Preference and documents: (DD214 MEMBER-4 copy, SF-15, and required documentation that is acceptable proof of your claim for preference.) If you are entitled to veterans' preference, you should indicate the type of veterans' preference you claim on your resume. You must submit a DD214 Member-4 Copy,"Certificate of Release or Discharge from Active Duty," which shows dates of service and separation under honorable conditions. If you are entitled to veterans' preference based on a service-connected disability, award of the Purple Heart, or derived preference, you must submit an SF15, "Application for 10-point Veterans' Preference," and required documentation that is acceptable proof of your claim for preference. (e.g. An official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying the veteran's service-connected disability and combined disability rating.) For more information on Veterans' Preference click here.
  • Schedule A: To be considered for a Schedule A appointment, you must submit proof of your disability. This proof may be in the form of documentation obtained from licensed medical professionals, state or private vocational rehabilitation specialists, or any Government agency that issues or provides disability benefits. You must submit valid documentation regardless of the date of determination of your disability. Proof of disability documentation needs to specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. To view sample Schedule A proof of disability letters click here.The Schedule A letter must be separate from any Veterans' Preference documentation.
  • Any other supporting documentation required for verification as described in the announcement.
  • Active Duty Service Members expected to be released or discharged from active duty service may submit a written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Without this documentation, you will not receive tentative veterans' preference and your application will be evaluated based on the job application materials submitted. Veterans' preference must be verified prior to appointment.
• How to Apply
  
  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
  
  1. To begin the application process, click the Apply Online button.
  
  2. Answer the questions presented in the application and attach all necessary supporting documentation. Occupational questionnaire can be previewed here:https://apply.usastaffing.gov/ViewQuestionnaire/12488169
  
  3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  
  4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  
  5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  
  6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  
  7. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  
  8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
  
  For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.
  
  To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
  
  To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
  
  Agency contact information
  
  Midwest Services Branch
  
  Phone
  
  8164265706
  
  Email
  
  EOIR@opm.gov
  
  Address
  
  Board of Immigration Appeals
  
  5107 Leesburg Pike
  
  Falls Church, VA 22041
  
  US
  
  Next steps
  
  Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
  
  Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
  
  To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
  
  Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
  
  You will be notified of your application status during the hiring process, as applicable. You may check your application status by accessing the USAJOBS website and clicking "Application Status". The process may take up to 6 weeks. The four points of notification are:
  
  • Application Received or Application Incomplete
  • Minimum Qualification Requirement Met/Not Met
  • Eligible (Application Referred) or Ineligible (Application Not Referred)
  • Selected or Not Selected
  
  *Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice via email once this process is completed (generally 4-6 weeks).
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern on the 09/05/2024.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

(ALL INFORMATION IS SUBJECT TO VERIFICATION PRIOR TO FINAL SELECTION.)

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume showing relevant experience; cover letter optional. (Please see the How You Will Be Evaluated section)

2. A complete Assessment Questionnaire.

3. Other Supporting Documents, if applicable to you.

• CTAP/ICTAP documents (Please see the Additional Information section)
• Veterans' Preference and documents: (DD214 MEMBER-4 copy, SF-15, and required documentation that is acceptable proof of your claim for preference.) If you are entitled to veterans' preference, you should indicate the type of veterans' preference you claim on your resume. You must submit a DD214 Member-4 Copy,"Certificate of Release or Discharge from Active Duty," which shows dates of service and separation under honorable conditions. If you are entitled to veterans' preference based on a service-connected disability, award of the Purple Heart, or derived preference, you must submit an SF15, "Application for 10-point Veterans' Preference," and required documentation that is acceptable proof of your claim for preference. (e.g. An official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying the veteran's service-connected disability and combined disability rating.) For more information on Veterans' Preference click here.
• Schedule A: To be considered for a Schedule A appointment, you must submit proof of your disability. This proof may be in the form of documentation obtained from licensed medical professionals, state or private vocational rehabilitation specialists, or any Government agency that issues or provides disability benefits. You must submit valid documentation regardless of the date of determination of your disability. Proof of disability documentation needs to specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. To view sample Schedule A proof of disability letters click here.The Schedule A letter must be separate from any Veterans' Preference documentation.
• Any other supporting documentation required for verification as described in the announcement.
• Active Duty Service Members expected to be released or discharged from active duty service may submit a written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Without this documentation, you will not receive tentative veterans' preference and your application will be evaluated based on the job application materials submitted. Veterans' preference must be verified prior to appointment.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. To begin the application process, click the Apply Online button.

2. Answer the questions presented in the application and attach all necessary supporting documentation. Occupational questionnaire can be previewed here:https://apply.usastaffing.gov/ViewQuestionnaire/12488169

3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.

4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.

5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

7. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.

8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

Midwest Services Branch

Phone

8164265706

Email

EOIR@opm.gov

Address

Board of Immigration Appeals

5107 Leesburg Pike

Falls Church, VA 22041

US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

You will be notified of your application status during the hiring process, as applicable. You may check your application status by accessing the USAJOBS website and clicking "Application Status". The process may take up to 6 weeks. The four points of notification are:

• Application Received or Application Incomplete
• Minimum Qualification Requirement Met/Not Met
• Eligible (Application Referred) or Ineligible (Application Not Referred)
• Selected or Not Selected

*Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice via email once this process is completed (generally 4-6 weeks).

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request