NCS Operations Coordinator (Remote)

An employer is looking for a Scheduling Coordinator for Surgeries. In this position, you will schedule cases for and maintain relationships with, the scheduling offices of our client surgeons and hospitals. This is a remote position. We are looking for a professional and personable individual to handle the scheduling of intraoperative neuromonitoring for surgical cases. Scheduling requests are taken via phone, email, and fax. This person will fulfill scheduling requests at the office and provide assistance to our billing department by gathering ICD10 coding and insurance coverage information for our patients. Strong communication and customer service skills are very important as this person will be speaking constantly with our hospital and surgeon clients. Attention to detail is also a must; this person will be obtaining clinical information required for patient care and entering that information in our scheduling system. Familiarity with medical terminology and/or experience in the medical field is a plus.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- High School Diploma
- Two to five years of office experience demonstrating an increase in responsibility, including a minimum of 6 months of data entry experience.
- Experience scheduling surgeries

Nice to Have Skills & Experience
- Call center or other experience making and receiving 50-75 calls per day
- Experience with high email volume

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.