JOB TITLE: Health Information Clerk - Full Time - DaysSHIFT/SCHEDULE: Facility Scheduled; Mon.- Fri: 08:00am - 4:30pmPOSITION SUMMARYThe Health Information Clerk (HIC) works under general supervision to process information into the patient's health record. The HIC prepares, scans, indexes and quality checks medical records and documents. This position may be requested to float between departments and periodically travel offsite within the physicians group.SPECIFIC SKILLS NEEDED1.Knowledge of medical terminology.2.Ability to work effectively with others in an environment involving a high level of activity and in situations with tight deadlines.3.Adaptability, accuracy and efficiency.4.Strong computer skills (data entry and typing) and Office technology skills (Copier/Scanner/Fax)5.General knowledge of Electronic Health Record (EHR), computerized practice management and other record keeping systems.6.Honest, dependable, and conscientious.EDUCATION/EXPERIENCE/TRAININGRequired:
• High school graduate or equivalent with two (2) years of experience in an office setting or college degree with no experience.
• Previous medical records department or medical office experience including knowledge of medical terminology DUTIES AND RESPONSIBILITIES1.Safeguards and preserves the confidentiality of patient's protected health information in accordance with State and Federal (HIPAA) regulatory requirements, hospital and departmental policies.2.Ensures a safe patient environment and adherence to safety practices per policy.3.With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational and environmental needs of patient/significant other when administering care. 4.Essential to the provision of community benefits as an expression of our charitable healthcare mission and purpose, each manager/supervisor is committed to the delivery of high quality, compassionate healthcare and is further committed to supporting the strategic direction of community benefits within PIH Health and its affiliates. (Applies to management positions.) 5.Demonstrate proficiency in all aspects of the practice management computer system and the EHR computer system functionality.6.Print, verify and pull appointment charts by assigned time.7.Maintain competency with the established filing system and assist with filing of charts.8.Scan and index charts into EHR system by assigned appointment time per set guidelines.9.Scan and index paper documents that are received in department per set guidelines.10.Ensures scanning equipment is properly cleaned and maintained.11.Sort incoming mail and scan/index documents per set guidelines.12.Performs quality check of scanned records/documents in the system. Ensures each document is present in the system and was scanned to the correct account number. Ensures each document in the medical record belongs to the correct patient being checked. Ensures each document is legible based on the legibility of the original document. 13.Process back scanning in accordance with set timeframes.14.Demonstrate a thorough knowledge of department locations throughout the organization.15.Maintain control of records at all times using the log-in/log-out system.16.Meet Meaningful Use (MU) requirements set by the organization by performing specific job functions.17.Operates the office equipment and software normally used in routine daily work including the photocopy machine, facsimile equipment, computers, printers and telephones. Software includes chart tracking programs and electronic health information either in a database or scanned. 18.Demonstrates a consistent level of performance; strives to maintain a steady level of productivity and provides consistent effort.19.Understands department operations, policies and procedures and can apply them to any situation.20.Abides by and strongly enforces all compliance requirements and policies and performs his/her responsibilities in an ethical manner consistent with the organization values.21.Performs other related duties as needed/assigned or directed.All RTO must be on initial submittal. Please ensure all time off requests are included for entire length of contract