Risk Management and Patient Safety Coordinator - AdventHealth Medical Group

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Time Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: Days

Location : 2600 Westhall, Maitland, FL

The community you'll be caring for:

• Join a team that provides exceptional patient-based care.
• Collaborative teams that work together for a common goal
• Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care.

The role you'll contribute:

The Patient Safety Coordinator (PSC) under the direction of the Director of Risk Management is responsible for implementation and coordination of assigned key Patient Safety initiatives and identified risk reduction strategies. The PSC assists and collaborates with the operational and executive leaders and other AdventHealth teams to improve identified patient safety and quality issues that facilitate improvement of patient outcomes in the medical group. The PSC has knowledge of rules and regulations for compliance with the Patient Safety and Quality Improvement Act. The PSC will identify and report potential adverse and compensatory events to the Director of Risk Management. Participating in outstanding customer service and accepting responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Responsible for review, investigation, and processing of Quality-Related events in the internal event report system for assigned area and identification of adverse events for purpose of reporting to the Department of Health in compliance with Florida Statutes.
• Manages the identification, investigation, and resolution of patient care related grievances per established patient grievance protocol.
• Investigates and reports to the Director of Risk Management any occurrence which has the potential to give rise to a claim, per established protocol.
• Facilitates the processing of significant events and Root Cause Analysis process.
• Analyzes significant events for development of appropriate Risk Reduction Strategies in an effort to prevent similar occurrences.
• Participates directly in the development of evidence-based education for employees and/or providers on pertinent Risk Management and patient safety issues as identified through tracking and trending of events and as a result of root cause analysis.
• Ensures Patient Safety and Risk Management activities and processes are in compliance with Patient Safety and Quality Improvement Act.

Qualifications
Minimum qualifications

• Bachelor's degree in a Healthcare related field, OR
• Associate' degree in a Healthcare related field or business plus five years of experience in a healthcare related field, OR
• 10 years' experience in one or more of the following in a healthcare related field: leadership, patient safety, performance/process improvement, risk management, quality.

Preferred experience:

• Hospital and/or Medical Group operational knowledge
• Healthcare supervisory experience
• Registered Nurse, other clinical professional or minimum of two years of experience in a healthcare-related field
• Previous experience in Risk Management

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