Patient Service Representative
Willow Grove, Pennsylvania
Employer: Solis Mammography
Industry: Patient and Center Support
Salary: Competitive
Job type: Part-Time
Patient Service Representative - Part Time Evenings
Looking to elevate your career? Join us!
Location: Willow Grove, PA
Hours: Monday-Thursday 4pm-8pm and every other Saturday 7:30am-11:30am
Occasional rotation to Lansdale
Department Highlights:
Here is what you will need:
A Day in the Life of a Patient Service Representative:
Why Solis Mammography?
Looking to elevate your career? Join us!
Location: Willow Grove, PA
Hours: Monday-Thursday 4pm-8pm and every other Saturday 7:30am-11:30am
Occasional rotation to Lansdale
Department Highlights:
- Patient-Focused Team
- Cohesive and Friendly Environment
- Supportive and Encouraging Atmosphere
Here is what you will need:
- High School diploma;
- Two years of healthcare registration or customer service experience preferred;
- Basic knowledge of cash handling;
- Basic knowledge of medical terminology preferred;
- Ability to read, write, and comprehend simple instructions and short correspondence;
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
- Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
- Experience using Microsoft Office Suite: knowledge of eRAD software preferred.
A Day in the Life of a Patient Service Representative:
- Provide services and support for the following areas:
- Understands, promotes and demonstrates the Solis Way
- Greet patients in a professional and friendly manner;
- Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information;
- Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
- Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
- Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
- Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;
- Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;
- Schedule and reschedule patients as necessary;
- Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
- Participate in front office training to stay abreast of front office policy and procedures.
Why Solis Mammography?
- A Great Place to Work for the second year in a row!
- Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child/Adult Care as well as other unique benefits.
Created: 2024-09-25
Reference: 5001072048806
Country: United States
State: Pennsylvania
City: Willow Grove
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