Program Associate - Honors Program

Department

Honors Program

Responsibilities

• This position provides administrative support for the University Honors Program including greeting and assisting visitors, answering phones and voicemails, and purchasing supplies. This position is responsible for opening and closing the office daily.
• Responsible for tasks related to the daily functioning of the Honors Program office to include but not limited to opening the office at 8am and closing the office at 5pm, greeting students/visitors, addressing their questions and directing them appropriately, assisting students with advising check-in, answering the office phone, updating outgoing messages, returning voicemails, ensuring supplies are stocked, organizing and managing the break room, submitting facilities requests, managing the lost and found, and assisting with responses to the Honors email.
• Works collaboratively with HSF and UGS fiscal and administrative staff on the purchasing process and other office budgetary needs. Purchases and receives office supplies, books, food and other materials for Honors staff and faculty. Assists Honors Program staff and faculty in planning and coordinating travel.
• Collaborates with Honors staff, faculty, and other employees in the Honors, Scholars, and Fellows (HSF) house and assists with the planning, coordination and set-up of Honors and other HSF events, including reserving space, communicating with vendors and attendees as well as room set-up and break-down. Attends staff meetings and other regularly scheduled events, and records and disseminates meeting minutes to participants.
• Manages the SM Apply online applications and processes awarded funding for Honors scholarships, awards and grants in FS4U.
• Works closely with UGS HR staff to assist with Honors HR functions as needed. Assists in ensuring offices and equipment are set up for new hires and with the separation process. Other duties as assigned.

Qualifications

A high school diploma or equivalent and four years of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)

Preferred Qualifications

• Office experience.
• Ability to communicate effectively both verbally and in writing.
• Experience prioritizing, organizing, and performing multiple work assignments simultaneously.
• Knowledge of applicable computer applications including Microsoft Office suite, and basic computer functions.
• Ability to establish and maintain effective working relationships internally and externally.
• Previous experience in a higher education office.
• Ability to utilize problem solving skills.
• Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
• Knowledge of academic resources available to students.

Helpful

Who is an ideal candidate for this position?
You're known as proactive and go "above and beyond" by thinking ahead and asking good questions; are solution-oriented; and prioritize well, including when priorities of the unit change and as new information comes in that bears on planning. You uphold a professional demeanor in the public-facing role and remain calm and focused on the key tasks at hand. You are able to work collaboratively including providing constructive input and acting effectively and flexibly with feedback from others. You are able to connect with people across diverse backgrounds. You can balance compliance and customer service. Good communication skills are a must.

What is a typical day in this position?
No two days are the same. One day you may be assisting students and fielding calls from prospective students. The next you may be planning travel and identifying and following up on changes that need to be made in order to maximize productivity and safety. This role is exciting for its varied challenges but is also rewarding in terms of supporting students in their academic and personal quests and helping to foster a positive and productive work environment.

What can I expect in the first 60-90 days?
Your first few weeks will be getting up to speed on the Honors Program- our course offerings and curriculum, policies, procedures, and will ask questions and understand expectations for the role. You will also attend all honors staff meetings to deepen understanding of the program and suggest constructive solutions as appropriate. You will receive on-the-job training, but will immediately bring your skills to bear in solving problems, identifying areas that could be improved to enhance the office environment.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

Anticipated Salary Range

$36,250, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation , or call FSU Human Resources at (850) 644-6034 .

Considerations

This is an USPS (University Support Personnel System) position.

This position requires successful completion of a criminal history background check .

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .