Program Support Technician Senior

Title: Program Support Technician Senior DSP03782

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and commensurate with experience.

Pay Band: 3

Agency: Department of State Police

Location:North Chesterfield, Virginia

Agency Website:vsp.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

About the Position:

The Virginia State Police is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services Division at State Police Headquarters in North Chesterfield, Virginia. The successful candidate will maintain compliance with the Code of Virginia §63.2-901.1 VCIN Purpose Code X queries for the emergency placement of a child; ensure Virginia agencies adhere to the Code of Virginia, the VCIN Manual and federal regulations; retrieve Purpose Code X inquiries from VCIN Archival Client or requests from the FBI; research inquiries to determine the origin and establish a point of contact; contact each point of contact per inquiry to determine if the reason for query is in accordance with §63.2-901.1 of the Code of Virginia; authorize dissemination of criminal history records ensuring appropriate State and federal laws are met; work closely with VCIN analysts and VCIN representatives to ensure compliance of requesting agency; verify fingerprint submissions on cases where a child has been placed; collect, assemble, and maintain data on daily purpose Code X inquiries; and work on special projects as assigned.

About the Agency:

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!

VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

•Considerable knowledge of office practices and procedures; and of Virginia Criminal Information Network (VCIN) / National Crime Information Center (NCIC) required.
•Knowledge of State and federal criminal history databases (VCIN / NCIC); of research and analysis methods; of office practices and procedures; and some knowledge of data analysis.
•Skill in the operation of computers and using Microsoft Office applications and databases to access and retrieve data and records, and in organization and time management.
•Demonstrated ability to research and compare and contrast data; to analyze and interpret State and federal policies and procedures; to apply critical thinking and sound judgement to interpret laws, regulations, and other source documents to formulate conclusions and provide recommendations; to provide attention to detail and organization; and to communicate effectively orally and in writing in English with staff, external agencies and officials.
•High School Diploma or GED equivalent.
•Must be VCIN certified which requires either U.S. citizenship or a lawful permanent resident of the United States and eligible for naturalization.

Additional Considerations

•Experience working in a public safety environment and with sensitive and confidential information preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on October 4, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

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