Program Support Technician Senior

Title: Program Support Technician Senior DSP00462

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and commensurate with experience.

Pay Band: 3

Agency: Department of State Police

Location:North Chesterfield, Virginia

Agency Website:vsp.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

About the Position:
The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Communications Division at State Police Headquarters in North Chesterfield, Virginia. The successful candidate will perform a variety of administrative duties and provide technical and operational support duties as a specialist for the Fleet Services Program by coordinating administrative and record management duties. The work includes tracking vehicle warranty and safety recalls, documenting vehicle classification and histories from purchase to end of service and preparing fleet expense reports. In addition, backup support may be required to the Equipment Repair Technicians during high priority projects to perform basic preventive maintenance services and minor repairs for passenger vehicles, trucks, and other equipment, removing electronic and after-market police equipment in Virginia State Police vehicles and assisting with shuffling, delivering, washing, and towing vehicles.

About the Agency:

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!
VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

•Working knowledge of general office procedures and practices; of Agency and State policies and procedures as related to the operation of the Fleet Services Program; and of data collection and research techniques.
•Some knowledge of police, communications and automotive electrical and electronic systems and equipment.
•Skill in operating computers and using Microsoft Office applications for typing, entering data, producing documents, and accessing and maintaining databases. •Demonstrated ability to research and collect data, perform data verification and analysis; to use a multi-line telephone system; to process monthly fleet expense reports; to communicate information orally and in writing in English; to apply and explain policies, procedures, and State/federal laws and regulations; to notarize documents and prioritize workload to meet established deadlines; to work independently and as a member of a team; to deal tactfully and courteously with the general public and respond to inquiries from internal and external customers; and to establish and maintain effective working relationships with all levels of personnel, customers, representatives of state agencies, and vehicle dealerships.
•Experience using record retention and asset management systems required.
•Valid driver's license required.
•Notary Public is required within six months from hire.
•High School Diploma or GED equivalent.

Additional Considerations

•Experience using eVA or procurement procedures preferred.
•Training and experience in business administration or related field preferred.
•Experience in the Electrical/Electronic/Automotive vocation preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on September 18, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

(V)alor (S)ervice (P)ride