Senior Information Technology Systems Specialist - Police Department

ABOUT THIS POSITION

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

The City of Phoenix is seeking a Senior Information Technology System Specialist to analyze and solve a variety of computer hardware, technical systems, and application systems relating to the Phoenix Police Department. This includes applications systems analysis, development, coordination, implementation, and documentation, ensuring that applications and sub-system activities are compatible with total system objectives. This position will handle the broadest aspects of problems and projects, including long-range equipment acquisition and day-to-day utilization, interfaces between the user and the computer on hardware/software problems, and providing advanced training to personnel on various technical matters. The Senior Information Technology System Specialist performs under the direction of the Lead IT Systems Specialist or supervisor, and work is evaluated based on results achieved.

Responsibilities:

• Assist with the CJIS Program for the Police Department on NIST.
• Cyber Security Framework and ITS ISPO policies and standards.
• Develop and publish policies and standards related to CJIS/cybersecurity.
• Evaluate all Police Department Business Systems to identify CJIS risk, and report on findings.
• Develop a plan of action for security hardening, additional controls and remediation of any gaps discovered.
• Analyze system performance, identify areas for improvement, implement enhancements to bolster security measures, and manage physical security system support.
• Collaborate with stakeholders, including internal and external customers, manufacturers, vendors, and technical specialists to communicate project requirements/goals and ensure smooth implementation.
• Oversee the team responsible for PPD AD Group Policies, Firewall management, CJIS Compliance, Network support.
• Participate in project status meetings and provide updates on all related activities and milestones.

IDEAL CANDIDATE

• Knowledge of networking routing protocols including BGP and EIGRP.
• Ability to:
  • Analyze the complex procedures and provide feedback for improvements.
  • Work effectively independently or with teams of both technical and non-technical staff.
  • Demonstrate superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activities.
  • Effectively communicate with technical and non-technical stakeholders, including writing clear incident reports and documentation.
  • Manage software as a service application.
  • Analyze complex procedures and provide detailed tasks to staff and support the community.
  • Handle high-pressure situations and adapt to rapidly changing environments.

SALARY

Pay Range: $93,121.60 to $131,040.00 annually

Hiring Range: $93,121.60 to $118,872.00 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information .
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi .

For more details, visit: Unit 007 Benefits .

MINIMUM QUALIFICATIONS

• Two years of experience as an Information Technology Systems Specialist involving database management and on-line telecommunications.
• Bachelor's degree in computer science, math, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here .
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Four years of professional level experience providing technical support for system infrastructure and/or software, plus two years working in a large-scale environment and leading technical staff and projects.
• Experience with/in:
  • Evaluating business systems to identify cybersecurity risks and report findings.
  • Updating IT Strategic Plans to incorporate cybersecurity governance and provide recommendations.
  • Conducting routine compliance audits of operational and maintenance activities such as a security patchs, software updates, endpoint protection and vulnerability remediation.
  • Managing and fine-tuning IPS to identify and address cyber security anomalies to identify and mitigate incidents.
  • Providing technical support for system infrastructure and/or software.
  • Previous work in Public Safety technology.
  • Developing and managing Cybersecurity Programs for a Police Department based on the Criminal Justice Information System (CJIS).

RECRUITMENT DATES

Recruitment closes September 26, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Senior Info Tech Systems Spec, JC:09570, ID# 55366, 09/12/2024, USM, BL, Benefits: 007.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.