Senior Product Manager - Customer Help Search Experiences
Mountain View, California
Employer: Intuit
Industry: Product Management
Salary: Competitive
Job type: Full-Time
Intuit is a global technology platform that helps our customers and communities
overcome their most important financial challenges. We help give over 50 million consumers, small business, and self-employed customers around the world the opportunity to prosper.
Imagine a career where your creative inspiration can fuel BIG innovation.
Immerse yourself in our award-winning culture while creating breakthrough
solutions that change the financial lives of more than 50 million personal users,
seven million small businesses, and over 1,800 financial institutions and their
millions of customers worldwide.
Come join the QuickBooks, Customer Success, Digital Delivery team and lead
the journey of AI led digital help experiences. Here you will build capabilities
and experiences that provide recommendations and help customers find
answers to questions quickly and effectively, saving valuable time, building
confidence and ensuring they get the most value from our products to run and
grow their businesses. The Digital Delivery team works across core product,
customer experience, and platform capability teams to create and deliver
capabilities and experiences that serve our entire suite of products and digital
help tools such as In-Product help, Out-of-Product help, contact support and
more!
We are looking for candidates with a strong track record of managing platform
products, demonstrated experience in UI frameworks, deep technical and AI
understanding, strong execution capability, a history of building strong business
partnerships and delivering impactful business results.
Responsibilities
overcome their most important financial challenges. We help give over 50 million consumers, small business, and self-employed customers around the world the opportunity to prosper.
Imagine a career where your creative inspiration can fuel BIG innovation.
Immerse yourself in our award-winning culture while creating breakthrough
solutions that change the financial lives of more than 50 million personal users,
seven million small businesses, and over 1,800 financial institutions and their
millions of customers worldwide.
Come join the QuickBooks, Customer Success, Digital Delivery team and lead
the journey of AI led digital help experiences. Here you will build capabilities
and experiences that provide recommendations and help customers find
answers to questions quickly and effectively, saving valuable time, building
confidence and ensuring they get the most value from our products to run and
grow their businesses. The Digital Delivery team works across core product,
customer experience, and platform capability teams to create and deliver
capabilities and experiences that serve our entire suite of products and digital
help tools such as In-Product help, Out-of-Product help, contact support and
more!
We are looking for candidates with a strong track record of managing platform
products, demonstrated experience in UI frameworks, deep technical and AI
understanding, strong execution capability, a history of building strong business
partnerships and delivering impactful business results.
Responsibilities
- Create momentum with entrepreneurial grit and bias for action
- Brings bold ideas that changes the trajectory of the customer experience
- Leveraging customer research and data backed insights as your true north to guide and drive product roadmaps
- Driving decisions by generating hypotheses, running experiments and interpreting the data to fail fast and learn fast
- Approach challenges with pragmatic optimism for self and team and leverage creative invention to break through constraints
- Share domain knowledge and mentor others
Created: 2024-09-04
Reference: 2024-57185
Country: United States
State: California
City: Mountain View
Similar jobs:
-
Product Manager, Safety Tools - USDS
TikTok in Los Angeles, California -
Product Manager, Generative AI - San Jose
TikTok in San Jose, California -
Product Manager Graduate (TikTok-Product-Social and Creation) - 2025 Start (BS/MS)
TikTok in San Jose, California -
Sr. Product Manager - Apple Services Engineering
Apple in Cupertino, California -
Principal Product Marketing Manager, Software \u0026 Services, eero Marketing
Amazon in San Francisco, California💸 $153000 per year -
Growth Operations Manager, SMB Lead Ads Product - San Jose, California
TikTok in San Jose, California -
Director of Product Management, Mid-Market Customer Delight & Retention
Intuit in Mountain View, California -
Product Manager Graduate (TikTok-Product-Product Infrastructure) - 2025 Start (BS/MS)
TikTok in San Jose, California -
Product Manager - TikTok (Multiple Positions)
TikTok in San Jose, California -
Senior Product Manager, Enterprise Portal
Verily in San Bruno, California -
Product Manager, Creative Platform (Ads)
TikTok in Los Angeles, California -
Product Manager, Brand Ads
TikTok in San Jose, California -
Product Manager, Safety Tools - USDS
TikTok in Mountain View, California -
Measurement Business Development Manager - Monetization Product Partnerships
TikTok in San Francisco, California -
Product Manager, IS&T Ai & Data Platforms
Apple in Sunnyvale, California -
Sr. Director, Product Management - Cisco Silicon One
Cisco Systems Inc in San Jose, California -
Senior Product Manager, Trust & Safety - User Safety Experience - San Jose
TikTok in San Jose, California -
Product Manager, Review and Compliance Platform
Meta in Menlo Park, California -
Senior Product Manager, Virtual Expert Platform (Mobile)
Intuit in San Diego, California -
Sr. Product Manager - Tech, Artificial General Intelligence (AGI) Local Information
Amazon in Santa Barbara, California💸 $136100 per year