Senior Product Owner

The Product Owner role in Cross Channel Experience serves as a voice to connect the expectations of consumers, financial reps, and home office employees on new or existing products, apps, and channels, with an emphasis in CRM solutions. You'll be responsible for defining user stories and prioritizing backlog to streamline the execution of program priorities to acquire and cross-sell new business. You'll maintain conceptual and technical integrity of the features or components the team is responsible. You'll also work with Program Management to plan agile releases and sprints. You'll serve as liaisons between technical and non-technical departments to effectively manage expectations, scope, schedule and budget to ensure targets and requirements are met.

This position offers a hybrid work schedule and can be based out of our corporate offices in Bloomington, IL.

How does a Product Owner make an impact?

• Based on internal and external customer needs, describes, prioritizes, and communicates requirements, ensuring recommended change is aligned to product roadmaps. May manage and execute long term road maps to drive the overall vision and execution of products.
• Actively manages product development and provides regular updates to all stakeholders. Frequently touches base with development teams and the business for sprint reviews.
• Applies design thinking techniques (e.g., user stories, wireframing, prototyping) in order to define product features.
• Uses team scrum/agile development techniques and tools for team collaboration, product testing, issue tracking and backlog management.
• Assists in developing business cases for product enhancements, establishment of the Minimum Viable product, Minimum Marketable Features, and product improvements.
• Identifies and highlights risks and issues, articulating the impact of these on the product delivery.
• Responsible for ordering backlog, clearly expressing the product backlog items, ordering the items to best achieve goals and optimize the value of the work the team performs.