Senior Technical Program Manager

Cloud Operations + Innovation (CO+I) is the organization that powers Microsoft's core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 businesses on Azure, 180 million using Office 365, and millions using other services - all running on Microsoft's cloud infrastructure, CO+I builds and operates the foundation upon which Microsoft's mission to empower every person and organization comes to life.

The Datacenter Integration Services (DCIS) team is part of CO+I Office of the Chief Technology Officer (CTO). DCIS's vision is to ensure Microsoft can deploy and operate cloud infrastructure for any offering, at any time, in any location, at any scale. DCIS is a core team that is integral to the planning, development, deployment, and intelligent operations of innovative technologies and offerings such as immersion cooling, the fastest public cloud supercomputers, and for customers running their mission-critical workloads or providing unique AI offerings such as Azure OpenAI service. The DCIS leadership team deeply believes in Microsoft's core values of Respect, Integrity & Accountability and each team member lives by Microsoft's leadership principles to Create Clarity, Generate Energy & Deliver Success. Each of us is expected to model-coach-care with and for each other.

We are looking for a Senior Technical Program Manager responsible for the networking remediation program, encompassing various simultaneous projects that aim to address issues within networking devices and infrastructure across data centers worldwide. This senior role involves collaborating with internal Network Engineering and Data Center Operations teams to develop strategic solutions and standardized procedures and workflows.

Successful candidates will demonstrate a dedication to overseeing intricate Information Technology (IT) projects that span multiple organizations, possess proven organizational skills, and have prior experience in leading cultural and change management initiatives. The role calls for an individual with a strategic approach and a thorough knowledge of datacenter operations, cloud networking infrastructure, and related processes. The ability to collaborate effectively, influence without direct control, and adapt to an array of stakeholders, from top management to support staff, is vital for achieving success in this position.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
• Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
• This role is eligible for hybrid or remote work, up to 50%.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• Lead and manage multiple networking projects simultaneously, ensuring successful delivery of project outcomes.
• Develop and maintain project plans, schedules, and budgets for networking initiatives.
• Coordinate and collaborate with various departments, including network engineering, operations, and product management, to ensure project alignment and integration.
• Identify and mitigate networking project risks and issues, ensuring timely resolution.
• Communicate project status, progress, and challenges to stakeholders and senior management.
• Foster a culture of continuous improvement and innovation within the networking project teams.
• Ensure compliance with company policies, procedures, and standards.
• Commitment to diversity and inclusion in the workplace.
• Embody our culture and values .

Qualifications:

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, data center operations, product/technical program management, or data analysis
  • OR equivalent experience.
    
    
• 2+ years experience managing cross-functional and/or cross-team projects.
  
  
• 3+ years experience with multi-region technical program management, driving requirements, managing schedules, identifying , managing, and mitigating risks.
• 1+ years experience with cloud infrastructure and networking technologies.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
• OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
• Growth Mindset - a desire to learn, improve, and show persistence in the face of setbacks.
• Proven ability to collaborate with a wide range of business and engineering stakeholders to drive impact .
• Ability to deal with ambiguity, assess opportunities and develop principles to prioritize multiple strategic and tactical solutions options.
• Practical and advanced theoretical understanding of managing the life-cycle of large-scale networking projects.
• Proven communication skills, both written and verbal, and comfortable presenting to a diverse set of stakeholders, including leadership teams.
• Experience working in a global, matrixed organization and working with cross-functional teams.
• Proven analy tical and problem-solving skills.
• Experience with cloud infrastructure and networking technologies.
• Knowledge of engineering methodologies such as agile development and sprint planning.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 23, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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