This position is located in the city of Sacramento .

Under the direction of the Staff Services Manager I (SSMI) of the Social Security Programs Unit (SSPU), the Staff Services Analyst (SSA) is responsible for a wide variety of less complex analytical assignments and tasks to support various programs. The Specialist performs program development, implementation and monitoring functions requiring knowledge of Department of Rehabilitation (DOR) and Social Security Administration regulations, policies, and procedures. The Social Security Specialist is responsible for developing, designing, and providing training and technical assistance on Social Security work incentive programs to DOR district staff, Central Office staff and DOR partners, serving as a liaison to the Social Security Administration's Area Work Incentives Coordinators (AWICs), Plan to Achieve Self Support (PASS) Specialists, Public Affairs Specialists, Ticket to Work Program Managers and Employment Networks (ENs), providing support to the SSMI for administration, development and day-to-day monitoring of the Work Incentives Planning Services program.

This position requires fingerprinting and a federal background investigation. If selected for this position, appointment is contingent on passing the federal background and fingerprinting check.

Occasional travel is required.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-436381

Position #(s):
813-036-5157-807

Working Title:
Social Security Programs Staff Services Analyst

Classification:
STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C

# of Positions:
1

Work Location:
Sacramento County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information
If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our Sacramento location within walking distance of Golden 1 Center, Downtown Commons (DOCO), State Capitol Park, the American River, seasonal farmers markets, public transportation, and a large variety of shopping locations and eateries. Enjoy a great work environment with an onsite fitness center with showers and a locker room, indoor bicycle storage, large outside patio with table tennis, and a spacious indoor breakroom with accessible vending machines. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

• We believe in the talent and potential of individuals with disabilities.
• We invest in the future through creativity, ingenuity, and innovation.
• We ensure our decisions and actions are informed by interested individuals and groups.
• We pursue excellence through continuous improvement.
• We preserve the public's trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Department Website: http://www.dor.ca.gov

Special Requirements

If mailing in an application, include JC#436381 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Upon hire, applicant may be required to provide copies of transcripts or diploma.

All interested applicants must submit a resume and Statement of Qualifications (SOQ) with their application. Resumes do not take the place of the SOQ.

The SOQ serves as a documentation of each applicant's capability in specific scenarios and their ability to present information clearly and concisely. When completing the SOQ, please include specific examples of all relevant experience, training, education, skills, and knowledge.

Applications received without a clearly titled "Statement of Qualifications" in the format as described below will not be considered for this position.

Important : Applicants will be immediately disqualified if their SOQ:
• Does not include personalized answers to the specific questions below.
• Uses artificial intelligence (AI) to prepare any of the answers.
• Includes a summary of experience and education in lieu of answers to the specific questions below. The SOQ must be less than two pages, prepared in 12-point Arial font, with the applicant's name centered under the title.

The SOQ must clearly answer each of the following four (4) items, numbering each answer in the document:

1. Provide an example of a successful project where your attention to detail, analytical, critical thinking and problem-solving skills had a significant impact on your ability to complete the project. Explain how your abilities and skills led to the success of the project.

2. Describe specific strategies you would use to collaborate with internal staff and community partners to promote the use of Social Security work incentives and other resources to increase the employment of individuals receiving Social Security disability benefits.

3. Describe a situation when you had to maintain the confidentiality of sensitive and confidential information.

4. Describe a situation when you worked with a team to complete a complicated project. Describe the project and the role you played on the team.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/21/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation
Attn: Personnel Unit 036, PAS#240353/JC-436381
721 Capitol Mall

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation
Personnel Unit 036, PAS#240353/JC-436381
721 Capitol Mall

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  Please see Special Requirements for instructions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Strong analytical, critical thinking and problem-solving skills.
• Ability to effectively work independently and with a team.
• Excellent verbal and written communication and customer service.
• Self-starter, detail oriented, ability to multi-task complicated projects.
• Demonstrate ability to work in a fast-paced environment and to organize/prioritize workload to meet demands.
• Exercise good judgment and handles multiple tasks with high accuracy under strict deadlines.
• Demonstrated flexibility to changes in priorities and tasks.
• Ability to follow direction and written procedures.
• Demonstrated ability to effectively collaborate with internal and external stakeholders to achieve departmental, branch, and section goals.
• Maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments.
• Demonstrated capacity to work cooperatively, and tactfully and effectively interact and promote partnerships with federal agencies, state and local departments, consumers, and other stakeholder organizations and partners.
• Proficient in Microsoft Office applications, including Outlook, Excel, Power Point and Word.

Benefits
There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Pension through CALPERS
• Medical Benefits, including health , dental , and vision insurance
• Medical benefits into retirement
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• Group Legal Services
• Life Insurance
• ScholarShare (College Saving Account)
• School Loan forgiveness under the federal Public Service Loan Forgiveness Program
• Reimbursement Accounts (Medical and Childcare)
• Disability Insurance Programs
• Alternate Work Schedules

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dor.ca.gov
Hiring Unit Contact:
Brian Connors
(916) 650-6937
brian.connors@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

• To obtain list eligibility for the Staff Services Analyst position, you must first take the online exam .

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.