Technology Support Analyst

Site: San Antonio, TX

Duration: 3-6 Months Contract-To-Hire

IDEAL BACKGROUND:

Experience packaging and deploying software and updates using SCCM in a 5,000+ machine environment.

TOP REQUIREMENTS:

Packaging and Deploying Software

Patching and Security Remediation

Troubleshoot and Resolve Tier 3 Desktop Issues

Generating Reports for Management

*** What experience will set candidates apart from one another?

Knowledge of Scripting, Symantec Console Knowledge.

What Project/Projects will the candidate be working on while on assignment?

Project work will be focused on software deployment to an enterprise environment and security remediation through updates and patching.

Is this person a sole contributor or part of a team? If so, please describe the team? Position will be part of the Desktop Engineering Team, which will consist of 5 members (4 Desktop Engineers and 1 Lead Desktop Engineer).

What are the top responsibilities for this position?

Packaging and Deploying Software

Patching and Security Remediation

Troubleshoot and Resolve Tier 3 Desktop Issues Generating Reports for Management

What software tools/skills are needed to perform these daily responsibilities?

SCCM (System Center Configuration Manager) Symantec Console PDQ Deploy

What skills/attributes are a must have?

SCCM (System Center Configuration Manager) Software Deployment Deploying Patches and Upgrades

What skills/attributes are nice to have?

Knowledge of Scripting Symantec Console Knowledge

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.