Position Information

Requisition Number
Stu330P

Position Type
Student Worker

Department
Department of Student Workers

Job Title
Student Worker - Ticket Office (Event Staff) Academic Year 2024-2025

Classification
Student Worker

Pay Rate
Starting rate $9.50/hr

Position Summary Information

Hours per week
Up to 10-20 hrs/week

Days Worked
Flexible

Hours/Shift worked
Evenings & Weekends Required

Posting Detail Information

Job Summary/Basic Function

The Millersville University Ticket Office is looking for student workers to work year-round events including athletic events, arts events, and other special University events as a member of Event Staff.

Required Qualifications

• Exceptional Customer service skills.
• Strong inter-personal communication skills.
• Ability to work in diverse, fast-paced and dynamic environments.
• Ability to work with guests of all ages from small children to senior citizens.
• Availability to work evenings and weekends.
• Willingness to perform various duties as assigned by the manager on duty.
• Must complete 3 required clearances (PA Criminal Background, Child Abuse History, and FBI Fingerprints)

Preferred Qualifications

• Previous experience working in retail services, customer service, and theaters/venues/sports.
• Ability to participate in the physical nature of the event: standing or sitting for long periods of time, lifting items, walking or guiding capabilities.
• Vehicle access to get to shifts at various venues on campus or at the Ware Center in downtown Lancaster.

Job Duties

• Greet and assist guests, fans, patrons, and members of the MU campus community at events.
• Manage event entry duties including but not limited to ticket sales, scanning tickets, guest & MU campus community check-in, ushers/concierge services, and facility management duties.
• Work with MU campus departments and office sponsoring, hosting, and/or coordinating event including but not limited to Athletics, Office of Visual & Performing Arts, University Police, Facilities/Grounds/Housekeeping/Maintenance, academic offices/departments, student organizations, and other University offices/departments as necessary to run a successful and safe event.
• Maintain a valuable and helpful representation of Millersville University through exceptional customer service.
• Other duties as assigned

Working Conditions and Physical Effort

• Ability to participate in the physical nature of the event: standing or sitting for long periods of time, lifting items, walking or guiding capabilities.
• Ability to work outdoors in all climate conditions.

Posting Open Date
06/24/2024

Posting Close Date
09/13/2024

Special Instructions to Applicants

Previous experience is not required; training will be provided.

Cover letter and resume are optional. We encourage you to upload your class schedule, which will help us to assist you with determining the best working hours during your academic and extra-curricular schedule.

If you are interested, please complete the application below. The Ticket Office Manager will be in touch to set up an interviews with qualified applicants.

Quicklink for Posting/Requisition
https://jobs.millersville.edu/postings/11813

Documents Needed to Apply
Required Documents Optional Documents

Resume

Other Document 1

Class Schedule

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you currently attending Millersville University or will be at the time of employment?

• Yes
• No

* What days/hours are you available to work?
(Open Ended Question)

* What is your current major/minor?
(Open Ended Question)

* Are you currently on Millersville University Student Payroll?

• YES - I have another job on campus and am in the student payroll system.
• IN PROCESS - I am in the process of completing new hire paperwork with the Student Payroll Office for another job on campus.
• No.

* As of application submission date, what is your undergraduate student status?

• Freshmen
• Sophomore
• Junior
• Senior

* This position requires that you complete three background clearances (PA Criminal Background, Child Abuse History, and FBI Fingerprinting). If you are selected for this position, do you have the three clearances from previous employment or for educational purposes? Or would you need to complete them?
(Open Ended Question)