JOB SUMMARY

The EPIC Application Analyst III has the primary responsibility to configure and provide advanced functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, you are accountable to join with end users to know about the workflow and its interdependencies and make corrective system adjustments or enhancements. This role is the central point of communication for an assigned set of users and coordinates all activities on behalf of the IS organization. This role also works with leaders to spearhead the process and project planning for the application module.

ESSENTIAL FUNCTIONS OF THE ROLE

• Is the functional and technical Subject Matter Expert on the associated application and workflows.
• Provides good knowledge of the technology (application) and enterprise processes (integrated workflows) and unite closely with all associated teams to drive holistic patient perspective.
• Assists with the study recommendations for corrective actions and resolution of problems within the software application.
• Provides in-depth study and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal stakeholder consideration.
• Creates and execute test scripts for new system builds.
• Trains and mentor Application Analysts.
• Runs business partners and technical team to define, document, and review business system requirements to continuously improve organizational efficiency.
• Assists IS managers and work with various teams to help them better know organizational policies, procedures and business operations, and to translate those needs into specialized application specifications.
• Solves problems by studying business issues /requirements, studying both data and workflows and synthesizing key messages.

KEY SUCCESS FACTORS

• Extensive Epic application knowledge to build, test, help and train.
• Ability to work well in team environments.
• Proficient with word processing, spreadsheet, and email software applications.
• Demonstrates customer-oriented service excellence principals.
• Self-motivated leader who can identify and resolve issues, and advance personal knowledge.
• Ability to execute complex tasks through organization and details driven approach.
• Ability and experience knowledge end user workflow and owning the technical components of that workflow.
• Demonstrates excellent relational communication skills, among facility customers and team members.
• A quick learner of software and information technology, and motivated to learn new applications.
• Experience in Hospital Business or Clinic environment preferred.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• Epic Certification (EPICCERT)