Support Services Coordinator

Support Services Coordinator

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time, M-F, 11a-7:30p

Location: AdventHealth Daytona Beach

301 Memorial Medical Parkway Daytona Beach, FL 32117

The role you'll contribute:

Responsible for the effective daily coordination and monitoring of EVS & Patient Transportation services. T imely and accurate dispatch and management of EVS & Patient Transportation requests and efficient assignment of EVS & Transport personnel.

The value you'll bring to the team:

• Resolves problems related to patient, visitor, staff or employee complaints; resolves problems associated with EVS & Patient Transport Services; recommends and participates in the solution of on-going problems or trends.

• Understands and applies knowledge of basic EVS & Patient Transport concepts, infection control practices, and proper body mechanics.

• Acts as a transporter when necessary.

• Maintains professionalism at all times and knows how to diffuse high-tension situations.

• Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate EVS & Transport personnel in order of availability and proximity while maximizing productivity.

• Drives quality and continuously improves departmental performance through effectively monitoring task and personnel status in accordance with quality standards and budgetary objectives.

• Identifies problems, conducts research, resolves or makes recommendations to direct reports.

• Maintains a safe, healthy, orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good, clean working condition; provides and maintains adequate levels of supplies and equipment.

• Notifies supervisor or manager of potential situations and unreasonable response times.

• Ensures compliance with policies and procedures for departmental operations.

• Manages the EVS & Patient Transportation Department in Operations Manager's or Supervisor's absence if required.

Qualifications
The expertise and experiences you'll need to succeed :

EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma

• 2 years of EVS & Patient Transportation experience PREFERRED.

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