Job Description

TSLAC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services, programs, or activities. For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TSLAC Human Resources office by calling 512-463-5474.

Applications submitted to TSLAC may be subject to public disclosure, upon request, pursuant to the Texas Public Information Act.

Job Summary

The Systems Administrator performs highly complex (senior-level) systems work for the Texas State Library and Archives Commission. The Systems Administrator's primary responsibility is to administer agency-owned server-level tasks and applications including but not limited to user accounts, access control lists, GPO, Microsoft 365 services, file and print services, and automation systems in the state library's Active Directory domain. The Systems Administrator works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Tasks

Administer agency-owned server-level tasks in the state library's Active Directory domain.

Administer and support Microsoft 365 and SharePoint for the agency.

Administer agency-owned server applications including but not limited to enterprise ticketing system, automated software and deployment system, patch management system, network management and monitoring system and imaging/document management system.

Complete project management tasks for technical projects related to designated area of responsibility.

Research and analyze current and emerging technologies, hardware, software, and services and develop recommendations for ITS management on system upgrades and configurations.

Communicate with the technical staff at the consolidated state data center, DIR network support, as well as with vendors, users, management, and ITS staff on technical issues.

Attend work regularly in accordance with agency leave and attendance policies.

Comply with all applicable agency policies and procedures including safety and standards of conduct.

Performs other work as assigned.



Qualifications:

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the fields of Army25B, 255A, 255S, 53A, CT, IT, 181X, Navy182X, 642X, 644X, 742X, 744X, 275, 26, 030, C4I11, Coast Guard ISM, 0171, 8848, 8858, AirForce3D0X2, or 3D0X4pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Please call Human Resources at (512) 463-6564 with questions or for additional information.

Additional Military Crosswalk information can be accessed at http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

Minimum Qualifications

High School diploma or equivalency

Four years of full-time work experience administering a Windows 2012 or later Active Directory domain and Microsoft 365 services for a mid-size company or office.

Preferred Qualifications

Bachelor's degree from an accredited college or university in Information Technology or related degree.

Experience administering network devices including firewall/VPN, routers, switches, and wireless access. Prefer Cisco experience.

Experience utilizing network management and monitoring tools, such as PRTG, MRGT and ManageEngine.

Experience managing KACE products including software deployment, patch management and enterprise ticketing system.

Experience supporting an imaging/document management system and PaperVision system.

Experience supporting end-users using Microsoft Office Products.

Experience supporting VOIP based phone systems.

Experience supporting TCP/IP services such as LDAP, DHCP, DNS, SMTP.

Prior experience as a Help Desk technician supporting a Windows environment.

Experience working in a virtualized systems environment.

Completion of the MCSE certification

Knowledge Skills and Abilities

Ability to establish and maintain effective working relationships with managers, co-workers, other agency staff.

Ability to communicate effectively both orally and in writing.

Ability to work in a team environment.

Ability to plan and arrange own work in order to meet deadlines.

Ability to process multiple assignments simultaneously.

Ability to provide effective project leadership.

Skill in problem solving in systems environment.

Environmental/Physical Conditions

Normal office work environment. May have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve moving; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely moving items weighing up to 30 pounds. Work involves extensive repetitive motions while operating the computer. Normal cognitive abilities including the ability to learn, recall, and apply certain practices and policies. Some travel, including overnight travel, by personal automobile required. Must be available to work a normal day schedule Monday through Friday with some off-hour and occasional weekend assignments.

Other Requirements

College transcripts are required if claiming college course completion

Certificates of completion are required for all certifications.

Remote work available as designated by agency policy.

Criminal background check required if offered a position.

Reporting Relationships

No supervision of other personnel.

Supervised by ITS Operations Director.