Systems Engineer

Department

This position is within FSU's Department of Information Technology Services

Responsibilities

The Enterprise Operating System Management team is responsible for maintaining the enterprise Windows and Linux server operating systems. These systems are supported by ITS. The team is a part of the Platform Administration team, which falls under the Shared Infrastructure division within ITS. The team plays a crucial role.

This position performs System Administrator duties in the Enterprise Operating Systems Team of FSU ITS Shared Infrastructure. The work is responsible for configuring and managing Enterprise Linux and Windows server operating systems managed by ITS-SI. This position provides consultation and technical advice to Information Technology personnel with regard to system issues or enhancements.

Responsible for designing, installing, configuring, managing, security, and monitoring enterprise server operating systems. Responsible for managing ITS computer hardware and the associated operating systems on physical servers, virtual machines, public cloud, and hybrid environments. Responsible for integrating systems deployed centrally with departmental systems as needed.

Utilizes troubleshooting and problem-solving skills to address complex configuration and related technology system issues. Provides technical advice and consultation to information technology staff and management regarding complex computing problems and applications regarding Windows computing problems and applications. Administers and maintains applications and services associated with Microsoft technologies, including but not limited to Windows, Active Directory, and SCCM. Provides support for Linux Server operating systems managed by ITS. Provides technical support and management for computing resources in secure environments, including those designed to meet various standards, including PCI, NIST 800-53, NIST 800-53-171, and HIPAA. Shares responsibility for resolving technology or system issues in response to Service Desk tickets routed to the Enterprise Operating Systems Team.

Shares in responsibility for creating team documentation and operational systems procedures used as a knowledge base that is shared among all Enterprise Operating System Team members. Responsible for working with management to design operational system strategies and implementation plans for enhancements to current systems.

Shares in the responsibilities for providing support 24x7, including participating in on-call rotation and serving as essential personnel during a university emergency closure. Performs other duties as required.

Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.

Qualifications

Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.

Preferred Qualifications

Experience with Microsoft Deployment Toolkit

Experience with Vulnerability Management

Experience with Physical and Virtual Server Infrastructure

Knowledge of Microsoft Azure/Entra

Ability to prioritize multiple tasks.

Ability to work effectively with technical and non-technical staff or clients.

Experience with Windows Server

Experience with Windows PowerShell

Knowledge of MEMCM (SCCM)

Knowledge of Microsoft Active Directory Group Policy Management

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check .

This position has been designated as eligible for primarily remote based on the current position/job functions. Employees are required to live in the Tallahassee area and report to campus as needed.

This position is open until filled.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .