The Program Manager will be responsible for managing enterprise-level programs and/or multiple projects within the CRE's portfolio of platforms and tools, supporting application delivery for our Corporate Real Estate (CRE) Portfolio. This individual will work closely with various project owners to define the project team and assign responsibilities.

The CRE portfolio of platforms and tools encompasses tools that include Lenel, ServiceNow's Field Service Management, integrations with Cisco and Cisco Office Utilization tools, badge swipe solutions, visitor management solutions, and several space planning tools.

* Technical Management

o Oversees project delivery processes and partners with Solutions Engineers and Platform Architects and Product Owners to ensure the technical delivery teams are collaborating on the capabilities of CRE's portfolio of platforms and the associated products and tools

o Experience in systems analysis, gathering business requirements, user/development coordination or as a liaison, design, planning, test case creation/UAT, knowledge management and pre/post implementation analysis would be highly desirable.

* Vendor and International Team Management

o Oversees project delivery processes and partners with Solutions Engineers and Platform Architects and Product Owners to ensure the technical delivery teams are collaborating on the capabilities of Corporate Real Estate portfolio and the associated products and tools

o Experience in systems analysis, gathering business requirements, user/development coordination or as a liaison, design, planning, test case creation/UAT, knowledge management and pre/post implementation analysis would be highly desirable.

* Financial Management

o Responsible for finance/budget responsibilities for programs of high complexity and large budgets (<$60M).

o Analyzes, measures and recognizes the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures

* Status Reporting

o Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests

o Proactively identifies and resolves issues and risks on programs/projects to meet program commitments

o Supports executive level project status presentations and dashboards

o Creates data visualization elements to provide a graphic demonstration of project analytics and metrics

* Communication

o Leads with practicality and wisdom in the midst of competing priorities and diverse personalities. Operates as an independent and dynamic program leader. Highly adept at influencing without direct authority

o Facilitates Program update and project team meetings effectively, ensuring the desired outcomes are achieved

o Distributes timely and effective Program or project meeting updates and call to action updates across project teams

o Demonstrates effective communication skills to facilitate project-related conversations with technology senior leaders/managers/directors and service owners alike, and driving tasks and project dependencies to completion across multiple supporting teams

o Escalates need for guidance and support to direct manager effectively

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience
- 5 plus years of applicable program management experience within the Corporate Real Estate portfolio platform, preferably for a large company
- 1 plus years experience serving in a leadership role on a mid to large-sized Agile development team that was diligently applying Scrum principles, practices, and theory.
- 3 plus years experience in leading technology, multidisciplinary efforts across a large-scale matrix organization

Project Management Lifecycle Disciplines:
- Working knowledge of the integrated systems lifecycle development utilizing different -- and sometimes -- multiple development models (e.g., agile, waterfall, hybrid, etc.)
- Demonstrated understanding of product and software development lifecycle processes, procedures, and tools and/or thorough understanding of network infrastructure deployment.
- Demonstrated understanding of technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne etc.
- Supports projects in the enterprise software space (SaaS, PaaS, and On-Prem) with integrations across diverse environments.
- Comfortable at using modern work management and collaboration tools (Smartsheet, JIRA, MS Project on the Web, Confluence, SharePoint/Teams, Slack)
- Manages project document repositories are maintained and updated

Technical Depth:
- Strong Technical Corporate Real Estate portfolio working knowledge in one or more domains with the ability to flex across other domains, including workplaces services platforms and services, on-prem and SaaS/PaaS content and collaboration tools, websites & portals, application delivery, email/messaging platforms, video and voice solutions deployed at scale, workplace devices, support, and authentication; Network and Infrastructure working knowledge: Datacenter migration, wireless refresh, network segmentation, Cloud migration.
- Remote; may have to work EST or PST hours

Nice to Have Skills & Experience
- M&E Industry domain experience serving as a Tech Program Manager overseeing a corporate real estate portfolio
- Corporate Real Estate portfolio Platform Certifications, PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.