Technology Specialist - AV
Duarte, California
Employer: City of Hope
Industry: Infrastructure Operations
Salary: Competitive
Job type: Full-Time
Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
As a successful candidate, you will:
This position provides support in a MAC and Windows based environment including troubleshooting and resolving problems and providing first-line customer service. This position is responsible for the installation of new systems, and replacement of existing machines with the latest hardware and software platforms for Windows and MAC. This position also provides excellent customer service and support at each customer engagement. Must possess a can-do attitude, strong work ethic, and the ability to build relationships with team members and customers at various levels.
Your qualifications should include:
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here .
To learn more about our Comprehensive Benefits, please CLICK HERE .
As a successful candidate, you will:
This position provides support in a MAC and Windows based environment including troubleshooting and resolving problems and providing first-line customer service. This position is responsible for the installation of new systems, and replacement of existing machines with the latest hardware and software platforms for Windows and MAC. This position also provides excellent customer service and support at each customer engagement. Must possess a can-do attitude, strong work ethic, and the ability to build relationships with team members and customers at various levels.
- Provide first-line support with Windows or MAC software/hardware problems, mobile device, telecommunications, or audiovisual issues, including training and technical assistance to end user as required.
- Primary support for Windows and MAC computers, perform Windows and MAC OS updates, WOWs and printer support. BCA Audit support, daily clinical rounding support.
- Provide support for telecommunication or audiovisual issues in various settings (Clinical, Research, General Business, Meetings)
- Assist in the delivery, implementation and installation of desktop computer, telecommunication and audiovisual equipment to appropriate onsite personnel.
- Provide operational support for post project system deployments.
- Demonstrate effective interpersonal, time management and communication skills using tack and courtesy, with the ability to multi-task and handle deadlines and pressure situations.
- Other duties as assigned
Your qualifications should include:
- High School or equivalent
- Three (3) years desktop computer and PC hardware/software support including peripherals in a high volume setting. Ideally this includes experience with mobile devices and PDAs. General troubleshooting and experience with Local Area Networks required for all. Strong customer service is a must.
- Current California Drivers License and a good driving record for insurance purposes (where applicable).
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here .
To learn more about our Comprehensive Benefits, please CLICK HERE .
Created: 2024-08-22
Reference: 10026609
Country: United States
State: California
City: Duarte
Similar jobs:
-
Technology Specialist - VIP Support
City of Hope in Duarte, California -
Information Technology Specialist I
State Of California in Sacramento, California -
Information Technology Specialist I
State Of California in Sacramento, California -
Information Technology Specialist II
State Of California in Sacramento, California -
INFORMATION TECHNOLOGY SPECIALIST II
State Of California in Rancho Cordova, California -
Supervisory Information Technology Specialist (Custspt)
Immigration and Customs Enforcement in El Centro, California -
Information Technology Specialist
Veterans Affairs, Inspector General in San Diego, California -
Information Technology Specialist I
State Of California in Sacramento, California -
Information Technology Specialist II
State Of California in Rancho Cordova, California -
Information Technology Specialist I
State Of California in Sacramento, California -
Information Technology Specialist
Social Security Administration in Los Angeles, California -
INFORMATION TECHNOLOGY SPECIALIST II
State Of California in Sacramento, California -
Information Technology Specialist I
State Of California in Sacramento, California -
Information Technology Specialist I
State Of California in Mather, California -
Information Technology Specialist II - Telework Hybrid
State Of California in Sacramento, California -
Information Technology Specialist I - Quality Assurance
State Of California in Sacramento, California -
Sr. Technology Specialist - VIP Support
City of Hope in Duarte, California -
Information Technology Specialist I
State Of California in Sacramento, California -
DCN Information Technology Specialist I
State Of California in Fremont, California -
Information Technology Specialist I
State Of California in Sacramento, California