TikTok Shop - Governance and Experience Strategy Analyst

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also sellers and creators. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

What You'll Do
- Support the strategic planning of US e-commerce business, to uplift Governance and Experience.
- Able to independently conduct industry research (including but not limited to merchant or product governance, user experience improvement, logistics support and other fields), summarize industry best practices and provide recommendations for the business.
- Able to independently conduct in-depth analysis on e-commerce business, to obtain data-driven insights, identify opportunities, and thus influence business strategy direction
- Able to support special projects and strategic initiatives involving cross-function teams.

Qualifications

Minimum Qualifications
- 5 years of experience related to e-commerce
- Experience in management consulting or business strategy will be a plus.
- Ability to conduct in-depth research and analytics projects independently.
- Outstanding framework and logic, sensitive to data, good communication, and the ability to adapt to high-intensity and fast-moving work pace.
- SQL-related experience will be a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2