TikTok Shop - Scaled Operations Strategy Analyst - Home

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Overview
The function of the Scaled Operations Strategy team is to streamline operational processes within the Home cluster and optimize the performance and efficiency of seller management and growth at scale, driving design and implementation of key operational initiatives and projects.

Responsibilities
- Conduct data analysis and internal/external research to design operational strategies, including benchmarking and target setting, designing strategical levers and incentives, defining key milestones, developing SOPs and R&R of stakeholders
- Coordinate project implementation by establishing syncing mechanisms, monitor key milestones and metrics, and manage incentives and various types of resources
- Review project effectiveness and efficiency, and codify and promote best practices
- Sustain close communication and alignment with cross-functional teams to optimize the overall operational performance and efficiency across the Home cluster

Qualifications

Minimum Qualifications
- Bachelor's degree or above, with previous experience in business analysis, consulting, or project management
- Data driven, able to perform data analysis under complex business situations
- Good communication and cross-functional collaboration skills
- Results-oriented and self-driven, with strong ownership and commitment towards business objectives

Preferred qualifications
- Bachelor's degree or above, with previous business analysis, project management experience at top e-commerce/social media platforms, top home & living brands or top-tier consulting firms
- Familiar with e-commerce strategies and social e-commerce
- Track record of delivering and exceeding sales, GMV, or other commercial goals

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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