TikTok Shop - Senior Platform Product Manager, Governance Efficiency Platform

San Jose, California


Employer: TikTok
Industry: Product manager
Salary: Competitive
Job type: Full-Time

Responsibilities

Company Overview:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Role:
- The TikTok E-commerce Governance Platform Product team is responsible for the efficiency and experience of the governance strategy operations, strategy products, and customer service teams. The team works on building a global governance and control platform with operation tools. The team provides efficient product solutions for multi-market and multi-risk scenarios governance.

Responsibilities:
- Responsible for the overall planning and construction of the global e-commerce governance platform, including the data monitoring platform, analysis & investigation platform, risk cases management platform, as well as middle & back-end product capacity building
- Responsible for global governance platform construction, to provide users with efficient and convenient internal operation tools
- Someone with high data analysis ability. Ideally, the candidate can discover problems or opportunity areas and drive business growth through effective problem solving.
- Excellent communication, planning and problem solving ability.
- Ability to communicate with teams that may not have English as a first language.

Qualifications

Qualifications:
- Bachelor degree or above, 5 years or more working experience in e-commerce middle and backend/open platform/data products/risk control/operation platform and other related work experience.
- Ability to work with structured product thinking while providing business acumen.
- Someone with high data analysis ability. Ideally, the candidate can discover problems or opportunity areas and drive business growth through effective problem solving.
- Self-driven and able to articulate data driven product requirements, including discovery & improvement, with a focus on perfection
- Excellent communication, planning and problem solving ability.
- Ability to communicate with teams that may not have English as a first language.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.

Created: 2024-06-12
Reference: A194273
Country: United States
State: California
City: San Jose
ZIP: 95118


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