TikTok Shop - Strategy Product Manager Anti-Fraud Solutions - USDS

Mountain View, California


Employer: TikTok
Industry: Operations
Salary: Competitive
Job type: Full-Time

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team:
Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans
- Cooperate with tech and analytic, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses
- Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire life-cycle of business
- Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem
- Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale

Qualifications

Minimum Qualifications:
- Analytical, and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders
- Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written

Preferred Qualifications:
- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related fields
- 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Created: 2024-06-06
Reference: A101771
Country: United States
State: California
City: Mountain View


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