TikTok Shop - Senior Product Manager, Store

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

As the Customer Product Team, our mission is to provide our customers with entertaining shopping experience in TikTok. We are looking for Senior Product Manager to join our team

Responsibilities:

- Responsible for TikTok Shop Store/Showcase/branding product, responsible for User Experience and transaction scale;
- Based on various methods such as data analysis, industry research, user research, find optimization directions, and design and implement product solutions.
- Continuously improve user penetration, conversion efficiency, and repurchase retention in the domain through product planning and collaborative operation.
- Understand the ecosystem of industry merchants and experts, link various products, production and transportation, industry lines, continuously optimize supply and merchant trust, and promote positive business operations for merchants.

Qualifications

- 5 years of product experience, e-commerce, trading, and content community Internationalization product experience is preferred.
- Excellent English proficiency, ability to read and edit English documents, and communicate and collaborate with local Transportation, Design, and Operation teams.
- Possess good product planning and solution perspective, be able to break down product methods from business problems, proactively formulate short, medium, and long-term product plans, and gradually implement them.
- Strong data analysis, ability to discover product problems through data, and independently propose product solutions.
- Have good user empathy, business logic, and be able to fully understand the project background and evaluate project results.
- Strong cross-team collaboration skills, ability to identify problems and promote upstream and downstream teams, coordinate relevant resources and make reasonable use of them; good interpersonal relationship management skills, strong ability to withstand pressure.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.