Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Job Description

SUMMARY OF DUTIES AND RESPONSIBILITIES:

The Chief Wellness Officer (CWO) at NYC Health + Hospitals/Kings County, leads and oversees the planning, development, implementation, and monitoring of all wellness and resilience-building programming initiatives that foster staff wellness across Kings County. The CWO helps create awareness and provides tools and resources to all employees to help them maintain a balanced and healthy lifestyle. The CWO oversees wellness from a multitude of angles with new programming informed by ongoing hospital-wide needs assessments. The CWO serves as a liaison and advisor to Kings County leadership in advancing system and practice-level changes that promote well- being and works to educate about and reinforce the importance of healthcare worker well-being on the optimal function of a Hospital and Health System. In addition, the CWO oversees the Kings County wellness and resilience Helping Healers Heal program, throughout all service-lines, driving the mission and vision of Kings County and the NYC Health + Hospitals organization.

Reporting to the Kings County, CEO, and in alignment with the system-wide CWO Chief Wellness Officer of NYC Health + Hospital, the Kings County CWO will oversee coordination, management and successful implementation/execution of wellness programming and expected deliverables in correlation to the 8 dimensions of wellness - Emotional, Environmental, Financial, Intellectual, Occupational, Physical, Social and Spiritual. The Kings County CWO will actively partner with hospital leadership to determine hospital needs and strategically devise, implement, and execute innovative and high yield wellness programming.

General tasks and responsibilities will include:

• Identify existing wellness programming and work to strategically unify wellness initiatives to increase visibility of existing offerings and work to reduce redundancies
• Identify specific gaps within current wellness programs and opportunities to build on the existing strengths of the programs
• Institute alignment between different wellness groups to create improved awareness of wellness tools and resources
• Responsible for strategic planning associated with health and wellness programs and overall embedding and fostering of wellness culture
• Responsible for leading, developing and maintaining wellness programs to encourage healthy lifestyles and reducing risk by addressing issues such as compassion fatigue, burnout, joy in work, and systemic and individual resilience.
• Actively serve on the NYC Health + Hospitals Workforce Wellness Taskforce working to serve the system and help provide leadership and alignment of multiple initiatives across the organization, as well as executing new system-initiated programming locally at Kings County
• Collaborate actively with the H+H System-wide CWO
• Ensure awareness of wellness programs and resources available via communications
• Implement and maintain health and wellness activities
• Regularly evaluate the program components to identify new opportunities, developed by NYC Health + Hospitals, internally at Kings County, or discovered via continuous monitoring of nationwide trends and best practices; partners with external organizations as needed.
• Optimization and continuous improvement of H3 program and wellness offerings
• Create a program that ensures confidentiality.
• Apply change management processes and tools to execute strategy that sustains adoption of behavioral changes
• Conduct training, skill set building and education around wellness activities, burnout and compassion fatigue
• Advise and oversees critical response planning and efforts for all service lines
• Collaborate with each service line to assess, identify, and implement changes that positively affect their employee wellness and engagement
• Further enhance the model for change and performance improvement processes for the system aligning all service lines with the strategic pillars
• Actively oversee and conduct assessments on Helping Healers Heal functioning and monitors change progress
• Oversee and govern the Helping Healers Heal program, throughout all service-lines, driving the mission and vision of Kings County and the NYC Health + Hospitals organization.
• Lead the H3/Workforce Wellness Steering Team and is responsible for its composition, priorities, and establishment of subcommittees as needed. Works to ensure diverse inclusion in subcommittee composition (e.g. Physicians, Nursing, care experience, HR, non-clinical staff, communications/public relations, GME leaders, residents and trainees), with strategic inclusion from multiple departments, areas, and tours.
• Oversee data management, ensuring integrity of data and use of H3 portal to accurately reflect wellness programming occurring
• Partner with key stakeholders' hospital-wide, inclusive of Directors of Service, Behavioral Health leads, Nursing, GME.
• Champion resident and trainee well-being
• Work collaboratively with and provide oversight of H3 Leads, H3 Peer Support Champions and Wellness Program Lead to support the CWO's portfolio
• Govern targeted wellness/crisis response, including trainings and targeted implementation of action plans for all disciplines (Residents/Fellows, Administration, etc.)
• Partner and actively collaborate with the Sinai Office of Wellness & Resilience
• Advise and provide input in hospital-wide celebratory and recognition events.
• Serve as advisor and wellness stakeholder to Planetree Person-centered Care Lead and Committee.

Minimum Qualifications
1. A Masters Degree with a specialization in Hospital Administration, Health Care Administration, Administrative Medicine or in Public Health when conferred for a program in Hospital Administration from an accredited college or university; and,
2. Six years of high-level responsible experience in Hospital Administration, Business Administration, Public Administration or an equivalent field, or as an Assistant to a Hospital Administrator in a position of direct responsibility for operations of a major part or all of a hospital, including substantial exposure in meeting community health needs; or,
3. An equivalent combination of training, education and experience in related fields and educational disciplines; and,
4. Thorough knowledge of the fundamentals of hospital organization, administration and standards, regulations and laws applicable to hospital operations, knowledge of business and human resources administration principles, management functions, management processes and functions of hospital departments, and ability to direct and supervise personnel.

Department Preferences

• Doctoral Degree Preferred.

KNOWLEDGEABLE IN:

• Outstanding management skills and an ability to work collaboratively with medical staff, hospital management, and frontlineclinical and non-clinical staff.
• Preferred experience in integrative health or wellness programming.
• Exceptional communication skills, both written and verbal.
• Strong time management and organizational skills.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Vacancy Control Board Number

VCB #: KIN-04112024-1187