Associate Governmental Program Analyst/Staff Services Analyst

The Community Care Licensing Division (CCLD) is seeking a motivated individual to be part of the Central Training Bureau (CTB), Licensing Training Unit (LTU). The selected incumbent will be part of a cohesive team tasked with planning, developing, and delivering live and virtual classroom style training to CCLD staff on licensing-specific topics that include all aspects of Licensing Program Analyst field duties in the Adult and Senior Care, Child Care, and Children's Residential Programs. Incumbent will also conduct structured ad-hoc trainings as needed, such as special academies and workshops on licensing specific topics.

Under the direction/supervision of the SSM I in LTU, the Associate Governmental Program Analyst (AGPA)/Staff Services Analyst (SSA) will work with a team to assist in the planning, development and delivery of classroom-style training and online/virtual training. This may include developing structured lesson plans preparing training materials, coordinating training logistics and guest speakers, and participating in special projects.

Applicants should have experience with classroom-style training, online/virtual training, curriculum development, knowledge of CCLD licensing laws, regulations and procedures, good verbal, and written communication skills, be proficient in Microsoft PowerPoint, and experienced in the use of Microsoft Word, Excel, Adobe, and other common software programs. Individuals with experience and knowledge of licensing rules and regulations in CCLD Adult and Senior Care, Child Care, and Children's Residential Programs and/or a teaching background are highly desirable and will be given priority consideration.

Benefits: The state offers comprehensive benefits including health, dental, vision, long term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.

Would you like more information regarding career opportunities with the CDSS? We'd love to hear from you! Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: Three Steps to a State Job .

You will find additional information about the job in the Duty Statement .

Working Conditions
This job advertisement has been listed in two counties (Sacramento/Los Angeles Counties)

Sacramento - JC-449055

The incumbent will report to Sacramento Headquarters in Northern California located at 744 P Street, Sacramento, CA. 95814 or the El Segundo Regional Office in Southern California located at 300 Continental Blvd., El Segundo, CA. 90245.

Travel : This position may require up to 30 percent travel.

Telework : This position is a hybrid work schedule which includes up to two days of remote work per week and will require the candidate to work two days a weekin the office. Additional office days may be required based on the businessneeds.

This position may be eligible for Hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies. Headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-449180

Position #(s):
800-808-5393-716
800-808-5393-706

Working Title:
Associate Governmental Program Analyst/Staff Services Analyst

Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A

Shall Consider:
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00 A
$4,059.00 - $5,081.00 B
$4,868.00 - $6,093.00 C

# of Positions:
2

Work Location:
Los Angeles County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids, and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence. CDSS employees are our most important resource in serving California's needy and vulnerable children and families.

The mission of the Central Training Bureau (CTB), Licensing Training Unit (LTU) is to develop and deliver high quality job-required and job-related training programs for all statewide Community Care Licensing Division (CCLD) staff that provides participants with necessary knowledge and skills to perform their job functions. In addition, CTB coordinates and oversees special projects related to the training of CCLD staff that aids in promoting efficiency and accessibility to training opportunities.

CDSS Culture

CDSS' goal is to foster a culture that values diversity, equity, and inclusion within our department, that actively invites the contribution and participation of all people and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

• All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.

• Will also consider an SSA.

• All interested applicants are required to submit a Statement of Qualifications (SOQ) , no longer than two pages, answering the questions below. Please number your answers using the format below. Applicants who do not follow these instructions will not be considered.

1. Please describe your training/teaching experience, both in theclassroom and virtually.
2. Please describe your CCLD field experience or other compliancemonitoring experience.
3. Please describe your experience managing projects or developing aproduct from the point of inception.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the recruitment process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are considered limited term, 12 months, and may be extended up to 24 months or become permanent.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/23/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
Attn: Pool Hire Unit - MS 8-15-58 JC-449180
P.O.Box 944243

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
Pool Hire Unit - MS 8-15-58 JC-449180
744 P Street, MS 8-15-58

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  (SOQ) is required: Please see the Special Requirements section for SOQ instructions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• CCLD Field Experience
• Experience with Field Automation System/Licensing Information System
• Background in Adult education/teaching/training
• Ability to speak effectively in front of large groups.
• Background in Program/Policy Compliance
• Strong organization skills
• Excellent communication skills
• Professional and dependable
• Reliable attendance
• Background in education/teaching/training

Benefits
There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees!

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Dyanne Murray
(916) 651-3456
Dyanne.Murray@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:

CalCareers Exam/Assessment Search

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov .

Applicant Survey

Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.