Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.

Woodhull Medical and Mental Health Center is a non-smoking facility.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

9:00 A.M - 5:00 P.M

SUMMARY DUTIES AND RESPONSIBILITIES

In addition to performing the duties of Assignment Level III at a higher level, also performs the following typical tasks:

• Registers patients, and verifies demographic, insurance information, and consent forms in a timely matter.
• Schedule appointments and patient referrals from EPIC work queues in a timely manner.
• Collect Credit Card co-payments at the front desk point of service, and referring to Managed Care and Cashier's Office as appropriate.
• Ensure patient visits are opened in a timely manner and all data is captured correctly.
• Ensure all follow-up appointments are made and printed for patients.
• Ensure all communication to clinical staff and patient correspondence is sent to the appropriate teams via Epic.
• Support the improvement of patient experience in Ambulatory Care.
• Support with patient outreach and clerical tasks if necessary.
• Participate in staff meetings, trainings, and departmental projects.
• Recommend changes in workflow to enhance workflow, data collection, and entry.
• Other duties as assigned by supervisor.

Minimum Qualifications
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

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NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs