Customer Service Representative - Surfside Outpatient Center - Primary Care Office
Cape Coral, Florida
Employer: Lee Health
Industry: Customer Service
Salary: $15.64 - $18.75 per hour
Job type: Full-Time
Location:Surfside Outpatient Center -2441 Surfside BlvdCape Coral FL 33914
Department: LPG Primary Care - Surfside
Work Type: Full Time
Shift: Shift 1/9:30:00 AM to 6:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Required:
Required:
Required:
Required:
US:FL:Cape Coral
Department: LPG Primary Care - Surfside
Work Type: Full Time
Shift: Shift 1/9:30:00 AM to 6:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
- Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
- Monday to Friday, Rotating Saturday / Hours of 9:30am to 6:00pm
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Required:
- High School Diploma or Equivalent (GED)
Required:
- Less than 1 year of Clerical/Administrative
- Insurance experience and/or customer service
- 1-2 years prior experience required for Lee Health Solutions
Required:
- none required
Required:
- Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Cape Coral
Created: 2024-10-03
Reference: 51553
Country: United States
State: Florida
City: Cape Coral
ZIP: 33991
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