Family Services Supervisor

Full Time or Part Time: Full Time

Additional Detail

Title Description-

This title represents the supervisory level in the occupational group for Family Services. Employee supervise Child Welfare staff (child protective services, foster care, resource families, ICPC, in home and prevention services) that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services.

Employee supervise, train, lead, and develop staff and monitor case management services.

Hiring Range:$ 51,450- 90,000 (depending on qualifications and budgetary considerations)

General Work Tasks (Illustrative Only) -

• Provide regular and direct supervision to Family Services Specialists. Review reports of child abuse and neglect received by the agency, determining track and response time.
• Proactively identify families that will benefit from agency support to maintain children in their homes or with relatives/kin in their communities. As a Family Services Supervisor, it is your responsibility to ensure that staff are identifying safety and risk concerns and reducing the reoccurrence of child maltreatment. Your vigilance in this area is of utmost importance. Meet regularly with staff to review case progress and service implementation.
• Meet regularly with unit supervisors and agency leadership, participating fully in the agency's overall management.
• Close cases promptly, ensuring that family service specialists follow all mandated and best practice guidance to ensure child safety.
• As needed, perform casework functions for high-profile cases or conflict-of-interest cases from other localities as requested by the agency director.
• As a Family Services Supervisor, your role in setting and enforcing objectives for the unit's quality and quantity of work is pivotal. Your leadership in this area will guide the unit towards success. Review monthly and quarterly reports. Review data and determine the needs of the unit based on outcomes.
• Provide training to new staff in the program area and agency operations.
• Monitor and evaluate progress, completing monthly coaching notes and hands-on learning as needed.
• Monitor staff training and recommend additional training based on the employee's individual development.
• Complete semi-annual reviews of staff performance, creating goals to improve staff performance and growth within the agency.
• Attend regularly scheduled meetings as well as participate in Family Partnership Meetings.
• Provide training and education to community partners regarding child protective services.
• Evaluate social service programs and budgets associated with child protective service programs.
• Apply appropriate human resource practices when supervising staff.
• Establish and maintain working relationships with community partners such as law enforcement, Court personnel, school staff, etc.
• Provide sound judgment to staff during high-stress cases to ensure proper policy and procedures are followed according to agency and state policy.
• Communicate effectively both orally and in writing.
• Working knowledge of adult protective services and foster care programs to aid in daily.
• Provide back-up supervision for all on-call workers in the Services Unit regularly.

Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.

Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Education and Experience-Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Preferred Qualifications:

• At least 2-5 years' experience in child welfare programs and completion of required training programs. Supervisory experience in a local department of social services.
• The possession of aBSW orMSW degree in Social Work is not just desirable, but a key factor in your potential success in this role.
• Your work experience in at least one of the following program areas: FC, Adoption, Prevention,CPS,APS, Adult Services, is a crucial aspect of your application.
• Virginia Learning Center trainings, particularly those related to Child Protective Services (CPS), and experience inCPS are preferred.

Special Requirements:

Applicants must have a valid Virginia driver's license without restrictions and the driving record must meet agency standards on or before the hire date

Applicants must also meet a level of insurability set by the agency.

Required to work outside of normal business hours at times; participate in after hours on-call rotation; and participate as part of the local emergency response team as needed. therefore, applicants must live within a 1-hour drive of the agency.

Responsible for shelter duty during times of disaster.

Applicants may be subject to a Criminal History Background search, Central Registry search,DMV/driving record check, and/or pre-employment drug screen.

The investigation may include: fingerprint checks (State Police,FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Special Instructions to Applicants:

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your PeopleAdmin/RMSaccount for the status of your application and this position.