Federal Work Study - Business Division Front Desk Student Assistant

Overview: The Business Division, which also houses the Midwest Culinary Institute, is seeking a work-study student to serve as a Front Desk Student Assistant. Work-study staff will assist the Clerical Assistant with greeting customers, answering and making phone calls, and assisting students with navigating the various college online tools.

Duties:

• Call students to schedule an advising appointment.
• Assist in greeting guests.
• Assist students with navigating the various college online tools including My Services Blackboard, Surge Mail, and Starfish.
• Answer incoming calls.
• Walk students to other areas of the college as needed, such as Financial Aid or Registrar's office.
• Perform other clerical duties as assigned.

Requirements:

• Excellent customer service and communication skills.
• Ability to problem solve with attention to detail.
• Positive attitude and a team player.
• Computer savvy.

Minimum Qualifications

Must be a high school graduate or have attained a GED. Must be at least 16 years old.

For Federal Work Study funds must:

1. Student must have completed a FAFSA for the current school year.

2. Student must meet and continue to meet Satisfactory Academic Progress

3. The student must be a United States citizen or eligible non-citizen.

4. The student must demonstrate financial need.

Hourly Pay: $14.00 per hour

Location: Clifton Campus

Hours: Up to 20 hours weekly - Monday - Friday between the hours of 9 am and 4:30 pm.

Reports to: Business Division

Students may not work during their scheduled class times.

Equal Opportunity Employer

Committed to Creating a Diverse and Inclusive Work Environment. Cincinnati State Technical and Community College, as well as its individual academic divisions, is committed to a policy of equal opportunity in all its activities and programs, including employment and promotion. It does not discriminate on the basis of race, color, national or ethnic origin, citizenship status, religion, sex, sexual-orientation, age, physical disabilities, veteran or marital status.