Guest Services Administrator

Oak Ridge, Tennessee


Employer: Oak Ridge National Laboratory
Industry: 
Salary: Competitive
Job type: Full-Time

Requisition Id13281

Overview:

Oak Ridge National Laboratory is the largest US Department of Energy science and energy laboratory, conducting basic and applied research to deliver transformative solutions to compelling problems in energy and security.

Description of Job:

The Facilities and Operations Directorate (F&O) at Oak Ridge National Laboratory (ORNL) seeks an experienced, full-time staff member to fill the role of Guest Services Administrator in the Personnel Security group. This position deals with all ORNL employees and nonemployees for both incoming and outgoing classified visitsand will work under general supervision to process all classified visits for the Laboratory.This position will also support access authorizations for ORNL staff.

Major Duties/Responsibilities:
  • Assist managers in managing communications through access and response to email requests actions.
  • Prepare and review a variety of written materials per company policy and guidelines.
  • Maintain a consistent, reliable work schedule during core hours to meet needs ofstaff.
  • Maintain a professional office atmosphere; greet and receive visitors (in person and over the phone) in a professional, courteous manner.
  • Exercise discretions with confidentialmatters.
  • Establish and maintain effective working relationships with internal staff members and external contacts.
  • Work with various organizations external to ORNL.
  • Ensure policies and procedures of the classified visit process are in compliance with DOE orders.
  • Work on multiple tasks in a limited amount of time in a fast-paced environment.
  • Set priorities appropriately, anticipate needs and requests, and be able to meet changing deadlines. Maintain DOE directives/standards and training requirements.
  • Assist with special projects and assignments asneeded.
  • Demonstrated history of working safely and understanding of ergonomicsafety.
  • Demonstrate the willingness to be a teamplayer.
  • Chosen applicant will be required to obtain and maintain a "Q"clearance.


Basic Qualifications:
  • High School Diploma
  • 5 years relevant experience or equivalent combination of education and experience.
  • Proficiency in office computer systems and software applications such as Microsoft Office/Outlook
  • The successful candidate must work well in a team environment and be highly motivated.


Preferred Qualifications:
  • Associates or Bachelor's degree in relevant field.
  • Experience with SAP, PAS, Classified Visits, other ORNL systems.
  • Holds a DOE security clearance.
  • Excellent communication and interpersonal skills.
  • Excellent organizational skills with attention to detail.
  • Demonstrated ability to learn and support multiple business areas.
  • Current or previous ORNL experience.


This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville

Created: 2024-07-02
Reference: 13281
Country: United States
State: Tennessee
City: Oak Ridge


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