Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Visit us at www.nyc.gov/html/hhc/lincoln.

Job Description

Under supervision, is responsible for repair, calibration, maintenance, and monitoring of clinical/patient care equipment technologies, devices, instruments, and systems. Exhibits knowledge and understanding of the use of various clinical equipment, common clinical terminology, electro-mechanical systems, and devices. Performs professional-level inventory assessment/audits and preventive/corrective maintenance of clinical equipment, documenting all service events by established departmental policies and procedures. Provides support both on-site and remotely to a healthcare setting or within an assigned area. Ensures optimal utilization of resources and compliance with applicable local, state, and federal rules and regulations.

For Assignment to Level I:

Under supervision, performs assigned duties related to repair, calibration, and maintenance of all types of general clinical equipment technologies, devices, instruments, and systems used in the delivery of health care. Demonstrates proper use of tools and machinery required to complete repairs. The following are typical tasks for both Assignment Level I and II:
1. Repairs, installs, maintains, calibrates, and inspects a diverse range of general therapeutic and diagnostic biomedical instrumentation and equipment; troubleshoots basic computer issues (i.e. printer, display, and other peripherals).
2. Inspects, installs, and performs preventive maintenance and electrical safety testing of general clinical equipment, devices, and systems.
3. Diagnoses and corrects system and equipment malfunctions and ensures appropriate personnel are kept informed of technical updates and equipment-related problems; maintains documentation on new equipment, inspections, and equipment repairs and failures.
4. Researches and initiates orders for repair parts, working within established budget parameters.
5. Reviews outcomes of preventive maintenance actions and makes recommendations to department staff concerning improvements.
6. Ensures ongoing compliance and maintenance with NYC Health + Hospitals policies and procedures and other applicable external regulatory requirements.
7. Participates in quality assurance/performance improvement (QA/PI) activities, programs, meetings, seminars, and training, as required.
8. Troubleshoots with Enterprise IT Services (EITS) to resolve networking issues with medical devices connected to the Electronic Medical Records (EMR) and Picture Archiving and Communication System (PACS)
9. Effectively communicates in common clinical terms with clinicians and allied health professionals regarding the use and status of clinical equipment and devices.
10. Provides education to other staff including clinical staff related to equipment operations and maintenance and technical integration of the device/system.
11. Maintains a complete and accurate inventory of all medical equipment, devices, instrumentation, supplies, and other relevant equipment and tools; performs periodic inspections of current inventory status, and makes recommendations regarding inventory.
12. Documents all testing, maintenance, and repair work, according to departmental procedures. Assists in maintaining current database inventory of clinical equipment and service histories of equipment; prepares and submits other appropriate reports, as necessary.
13. May be required, on an emergency basis, to respond to calls from clinical departments to evaluate and rectify operator complaints, issues, and concerns.
14. Performs other related duties, as assigned.

Minimum Qualifications

For Assignment to Level I:
1. Bachelor's degree from an accredited college or university in Biomedical Engineering, Electrical Engineering, or a related discipline and three (3) years of experience servicing a broad range of clinical/patient care equipment, clinical devices, and network medical systems in a hospital, health care facility or military biomedical equipment training and experience; or
2. Holds and maintains a Certified Biomedical Equipment Technician (CBET) certification issued by the Association for the Advancement of Medical Instrumentation (AAMI) Credentials Institute (ACI) or the International Certification Commission (ICC) and three (3) years of experience, as described in #1 above; or
3. Associate's degree from an accredited college or university in Biomedical Technology, Biomedical Engineering Technology, Electronics Engineering Technology, or a related discipline and five (5) years of experience, as described in #1 above.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:

Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Public Service Loan Forgiveness Program (PSLF): The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Please visit the PSLF website for eligibility information: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.