IT Network Administrator I (HCA/ITD #7264)

$29.66 - $47.46 Hourly

$61,700 - $98,720 Annually

This position is a Pay Band ID

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The IT Network Administrator I will:

• Participates in the design, implementation, and maintenance of the overall HCA network;
• Monitors network performance and proactively identifies and remediates any issues to ensure maximum network stability and uptime.
• Respond to requests for assistance with a variety of network issues, including routing, DNS, and site whitelisting;
• Perform routine maintenance on HCA¿s network, including on-site visits to remote HCA locations.

How does it get done?

The IT Network Administrator I is responsible for:

• Leveraging a multitude of tools and systems from Cisco, Palo, Alto, and other vendors to perform the core functions of the position;
• Working with a team of systems administrators, network administrators, and help desk personnel, from inside and outside of HCA, to complete the required duties and;
• Communicating with all relevant stakeholders to ensure optimal network performance.

Who are the customers?

• The Health Care Authority staff, vendors, contractors, other state employees, and clients.

Ideal Candidate

The ideal candidate has:

• An associate's Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration or network administration.

Minimum Qualification

Associate's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration or network administration. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 4 years of experience OR High School Diploma or Equivalent AND 4 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 2 years of experience Associate's degree or higher in any field AND 4 years of experience 3 Bachelor's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Working Conditions

Office setting with extensive computer and phone usage, resulting in long periods of sitting.

Must be able to lift 25 lbs.

Supplemental Information

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Agency Contact Information: Alex Rodriguez, (505) 538-5184. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.