Management and Program Analyst (Telework Coordinator)

Summary

This is a competitive career development detail not to exceed 120 days. More than one selectees can be made. Detailee will be selected to serve for an initial 120 days period, which may be extended in increments of 120 days, up to one (1) year. The detail is tentatively scheduled to begin in Sep 2024.This is not a bargaining unit position. These detail hours are not considered production related for production award purposes.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

All current non-probationary GS-12 to GS-13 USPTO employees with at least a Fully Successful rating on their most recent performance evaluation.
NOTE: This detail is only open to employees outside of 1220, 1223, 1224 and 1226 job series.

Duties

MAJOR DUTIES

The detailee will be responsible for, but not limited to, the following:

• Provides regulatory interpretation, guidance, advice, and assistance regarding telework matters in accordance with the appropriate statutes, regulatory guidance, and procedures to TTAB senior leadership, managers, supervisors, and employees.

• Establish, maintains, and updates TTAB's telework guidelines, employee agreements, 'Telework Tips', 'How To' manuals, and other resources and ensures alignment with USPTO's telework management goals.

• Maintains logs and databases to provide TTAB telework statistics, anticipated growth, and other data calls and reports to the Agency Telework Coordinator, TTAB leadership team, and OCIO as required and leads the TTAB effort/input/response for the development of the annual telework report.

• Develops, recommends, makes decisions, and implements communication efforts that promote effective understanding and communications across TTAB to improve operations.

• Independently develops and edits materials consistent with program objectives and requirements.
• Reviews and processes Internet Service Reimbursement claims and serves as the Property Custodian, records manager and COOP officer for TTAB and ensures accountability, reporting, updating and handling as such.

This is a competitive career detail NTE one year. The detailee(s) will be selected for a minimum of 120 days which may be extended in 120 day increments up to, but no more than one year. This detail is expected to begin in Sep 2024.

Priority for selection will be given to those qualified candidates who have not had a career development detail or those with the least amount of service within the last four (4) years. Except where supported and agreed upon, an employee shall not serve a second time in the same area.

The detail is open to all eligible GS-12 and GS-13 non-supervisory USPTO employee(s). This detail is only open to employees outside of 1220, 1223, 1224 and 1226 job series. When applying to this detail, please apply to your current grade level only. You will be selected at the grade of your position of record. Higher level pay for this detail assignment is not authorized.

Detailee must be willing to work a full-time schedule while on detail.

Telework authorized.

Relocation expenses or temporary duty expenses (TDY) are not authorized and will not be paid. Primary duties can be performed remotely and/or on USPTO's Alexandria Campus.

This is a non-bargaining unit position. These detail hours are not considered production related for production award purposes.

Requirements

Conditions of Employment

• Fully Successful Rating
• Completed Interest Form

Qualifications

As indicated above, this detail is open to all current non-probationary GS-12 and GS-13 USPTO employees with at least a Fully Successful rating of record.

To be eligible for this position, you must possess.

SPECIALIZED EXPERIENCE:

1. Experience analyzing and evaluating the effectiveness of complex programs and developing strategies to improve program operations and meet goals and objectives.
2. Experience communicating in writing, to include authoring, preparing, reviewing and editing agreements, presentations, annual reports, and other program information and documents.

Education

This job does not have an education qualification requirement.

Additional information

NOTICE TO ALL APPLICANTS: U.S. Patent and Trademark Office programs are accessible to people with disabilities. This document will be converted to an appropriate alternative form for applicants with disabilities. Requests for this or other assistance and accommodation should be directed to the contact above.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants must submit a narrative statement individually addressing how you meet each of the following knowledge, skills, and abilities. Be sure to provide specific examples of what you did that would demonstrate your possession of each factor. Failure to provide this information will affect your eligibility for this position and will result in your not receiving consideration for this position.

KSA 1 - Knowledge of a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness and/or the improvement of complex management processes and skill in adapting analytical techniques and evaluation criteria to measure and improve program effectiveness.

KSA 2 - Ability to manage multiple projects, work activities, and deliverables in accordance with milestones and goals while maintaining program quality and efficiencies.

KSA 3 - Ability to recognize, analyze, and solve a variety of problems using logic and reasoning to identify alternative solutions, conclusions, and/or new approaches.

KSA 4 - Skill in written and oral communication sufficient to prepare and present findings and recommendations, carry out specific actions, and/or selling or implementing new ideas and concepts to a diverse audience on program matters.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Applicants MUST submit documents via USAJobs.gov:
  
  Resume, or any other written document addressing related experience, education, special accomplishments, and awards.
  
  A copy of their most recent performance evaluations/ratings. (Must include the end of year rating that clearly displays at least a Fully Successful rating or higher, with the signature of their approving official(s), in order to be accepted.)
  
  Detail Interest Form with the signature of their approving official(s). (Must be either digital or ink signatures. The digital signature equates to the signature ability in the Adobe PDF program that includes the person's name, date and signature authority. No other forms of electronic signature will be accepted). Interest form is located on the OCAO Detail Announcement SharePoint or use the link below.
  
  Detail Interest Form PTO-24-12530809-DT-MPA (Telework)
  
  Applicants MUST submit all of the following:
  
  
  1. Resume, or any other written document addressing related experience, education, special accomplishments, and awards.
  2. Responses to the above KSA's.
  3. A copy of their most recent annual performance evaluations/ratings. (Must include the end of year rating that clearly displays at least a Fully Successful rating or higher, with the signature of their approving official(s), in order to be accepted).
  4. The attached Detail Interest Form with the signature of their approving official(s). (Must be either digital or ink signatures. The digital signature equates to the signature ability in the Adobe PDF program that includes the person's name, date and signature authority. No other forms of electronic signature will be accepted).
• How to Apply
  
  You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this detail announcement.
  
  If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration.
  
  To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application."
  
  If you experience any difficulties with the application site, OPM has a Help feature on each page. Use this option when you need assistance.
  
  All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.
  
  Personally Identifiable Information (PII)Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth.
  
  Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.
  
  Agency contact information
  
  Miae Martinez
  
  Phone
  
  571-272-7988
  
  Email
  
  miae.martinez@uspto.gov
  
  Address
  
  TMCO-Trademark Trial and Appeal Board
  
  Office of Human Resources
  
  Mail Stop 171
  
  P.O. Box 1450
  
  Alexandria, VA 22313-1450
  
  US
  
  Next steps
  
  After all application packages have been received, we will review your application.
  
  You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this detail announcement.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Applicants MUST submit documents via USAJobs.gov:

Resume, or any other written document addressing related experience, education, special accomplishments, and awards.

A copy of their most recent performance evaluations/ratings. (Must include the end of year rating that clearly displays at least a Fully Successful rating or higher, with the signature of their approving official(s), in order to be accepted.)

Detail Interest Form with the signature of their approving official(s). (Must be either digital or ink signatures. The digital signature equates to the signature ability in the Adobe PDF program that includes the person's name, date and signature authority. No other forms of electronic signature will be accepted). Interest form is located on the OCAO Detail Announcement SharePoint or use the link below.

Detail Interest Form PTO-24-12530809-DT-MPA (Telework)

Applicants MUST submit all of the following:

1. Resume, or any other written document addressing related experience, education, special accomplishments, and awards.
2. Responses to the above KSA's.
3. A copy of their most recent annual performance evaluations/ratings. (Must include the end of year rating that clearly displays at least a Fully Successful rating or higher, with the signature of their approving official(s), in order to be accepted).
4. The attached Detail Interest Form with the signature of their approving official(s). (Must be either digital or ink signatures. The digital signature equates to the signature ability in the Adobe PDF program that includes the person's name, date and signature authority. No other forms of electronic signature will be accepted).

How to Apply

You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this detail announcement.

If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration.

To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application."

If you experience any difficulties with the application site, OPM has a Help feature on each page. Use this option when you need assistance.

All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.

Personally Identifiable Information (PII)Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth.

Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.

Agency contact information

Miae Martinez

Phone

571-272-7988

Email

miae.martinez@uspto.gov

Address

TMCO-Trademark Trial and Appeal Board

Office of Human Resources

Mail Stop 171

P.O. Box 1450

Alexandria, VA 22313-1450

US

Next steps

After all application packages have been received, we will review your application.

You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this detail announcement.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request