Parks and Resorts Travel Hospitality Business Analyst

The Opportunity

Delaware North Travel and Hospitality is hiring a full-time Parks and Resorts Travel Hospitality Business Analyst to join our team in Buffalo, New York. As a Business Analyst, you will be responsible for providing actionable insights to drive strategic growth and operational excellence. You will support lodging, tours, restaurants, and retail operations across airports, national and state parks, and recreational properties nationwide.

Although Buffalo, NY is the preferred location, we are considering remote as an option.

If you are passionate about data-driven decision-making and enjoy collaborating across multiple business units, apply today!

Pay

Minimum - Anticipated Maximum Base Salary: $58458 - $76800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Analyze business performance, focusing on sales, labor, marketing, and product margins, using various analytical resources and methods
• Quantify the financial impact of key initiatives, promotions, new products, operational improvements, and technology implementations
• Create data visualizations, dashboards, and reports using tools like Tableau to communicate performance, KPIs, and trends effectively
• Leverage business intelligence and industry trends to enhance the guest experience and identify market opportunities for growth
• Collaborate with the Enterprise Data team and analytics counterparts on data architecture and warehousing projects, contributing to cross-functional initiatives

Qualifications

• Bachelor's degree in economics, finance, business, math, statistics, or related field  required
• Minimum of 3 years of experience in analytical roles, experience in hospitality or retail preferred
• Proficiency in analytics and predictive tools such as Advanced Excel, R, or similar
• Experience with database and BI toolsets such as SQL, Tableau, and Databricks
• Experience in Excel, PowerPoint, and Outlook with s trong knowledge of and experience with financial analysis and reporting
• Adept at queries, report writing, and presenting findings

Shift Details

Monday to Friday

Who We Are

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.