Product Manager - Technical, OTS - Global Portfolio Strategy

As a product management leader you will own ideation, design and development of next-generation cross cutting products and solution for Operations Technology Solutions (OTS) portfolio.

You will understand the business impact of OTS infrastructure solutions, shows good judgment when making product/technical trade-offs, and will influence other OTS verticals (Supply Chain, Infrastructure Engineering, Field Delivery) roadmaps. You will bring perspective, provide context for current technology decisions, and guide future technology choices. You will build excellent partnerships with customers, vendors, and peers to define holistic product requirements.

Key job responsibilities

• Product Management: Leveraging your strong foundation in product management concepts and methodologies, you will be performing data & market analysis, product strategy, road mapping, and prioritization of features for OTS products and solutions.

• Unified user experience: identify user needs by conducting user research, gathering feedback via and Voice of Customer (VOC) mechanisms. Work closely with product and engineering teams to build a unified user interface to streamline user experience.

• Communication and Collaboration: Communicate product visions, goals, and requirements to diverse stakeholders, including senior management, OTS verticals, and OTS customers. Facilitate collaboration among cross-functional teams to ensure smooth product development.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

- Medical, Dental, and Vision Coverage

- Maternity and Parental Leave Options

- Paid Time Off (PTO)

- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

Operations Technology Solutions (OTS) is the invisible scaffolding empowering and protecting Amazon's global operations. We delight our customers with flexible, low touch, and cost-efficient IT network, wireless, and end-user devices featuring unparalleled resilience and security. To scale our reach and remove technology barriers for customers, we leverage data, analytics, and automation. We obsess over continuous improvement in our people, process, and technology to enhance customer experience while maintaining stability, security, and speed to market for the largest operations network in the world.

BASIC QUALIFICATIONS

- 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience

- Experience coordinating complex products with stringent technical requirements, development cycles and schedules

- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

- Experience working with engineering and technical teams to build automated solutions

PREFERRED QUALIFICATIONS

- Knowledge of agile product development and life-cycle management process

- Experience leading cross-functional teams to deliver products and online services on tight deadlines

- Technical Expertise: Strong background in various technologies and systems, including operating systems, databases, network infrastructure, virtualization, and cloud computing (AWS). Able to evaluate and select appropriate technologies to meet specific requirements.

- Analytic and Strategic Thinking: Analyze data, performance metrics, and business requirements to make data-driven decisions, develop strategies, and drive continuous improvements.

- Experience with Concepts: Understands concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision-making.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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