Senior Analyst-Membership Rewards Program, Economics and Strategy

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At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Senior Analyst, Membership Rewards Program Economics & Strategy will oversee program economics including leading the economics governance process and assessing new partnership opportunities and renewals. This person will also lead competitive intelligence efforts across the loyalty industry. The candidate will be responsible for day-to-day execution with opportunities to contribute to the strategic direction of the Membership Rewards program. This individual will work cross-functionally with key internal partners including Business Development & Partnerships, Travel & Lifestyle Services, Finance, Analytics, GCO, Compliance, and more. The ideal candidate will be comfortable with financial concepts, be comfortable collaborating with cross-functional partners and have a customer-first mindset.

Key Responsibilities:

• Manage day-to-day MR economics governance process and CBA pipeline in partnership with MR Finance
• Assess new partnership opportunities and renewals in collaboration with Business Development & Partnerships, Analytics, and Finance teams
• Monitor loyalty industry trends and lead competitive intelligence efforts
• Proactively track partner negotiations across Points Transfer, Pay with Points, and Gift Cards to monitor impact to program economics
• Support and lead innovative MR program initiatives on an ad hoc basis

Minimum Qualifications:

• Strong mix of financial/analytical skills with a qualitative touch to drive business results
• Demonstrated success with project management
• Exceptional oral and written communication skills with the ability to partner with cross-functional teams and influence decisions
• Passion for loyalty and our customers, plus strong financial acumen to balance customer and shareholder objectives

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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