Senior Manager, Yess Risk Management - Curriculum & Knowledge Development

The YMCA Enterprise Shared Services (YESS) organization will create a long-term sustainable shared services model to service Y Associations.

Job Description

The Senior Manager, Risk Management - Curriculum & Knowledge Development is a crucial senior leadership position responsible for spearheading the strategic direction and execution of learning and knowledge management initiatives across Partner Ys. This role drives the development and implementation of comprehensive training programs, resources, and knowledge management systems focused on promoting child protection, aquatics safety, and risk management best practices. The Senior Manager provides visionary leadership, fosters cross-functional collaboration, and champions a culture of continuous learning, innovation, and operational excellence.

YMCA of the USA is a work from anywhere in the U.S. workplace.

Qualifications

• Bachelor's degree in Education, Instructional Design, Risk Management, or a related field; Master's degree strongly preferred
• Minimum of 10 years of progressive leadership experience in curriculum development, instructional design, and training delivery, with at least 7 years focused on risk management within non-profit service organizations
• Proven expertise in designing and implementing comprehensive, innovative learning programs, including online, in-person, and blended formats
• Demonstrated ability to lead and manage complex projects, meet deadlines, and stay within budget
• Strong strategic thinking and decision-making abilities, with a proven track record of driving organizational change and operational excellence
• Expertise in data analysis and the ability to leverage data-driven insights to inform strategic decision-making and drive continuous improvement
• Exceptional communication, collaboration, and stakeholder management skills, with the ability to influence and build strong relationships with executive leadership and external partners
• Familiarity with learning management systems and relevant technology platforms
• Proven leadership experience in managing and developing high-performing, cross-functional teams

Essential Functions

• Develop and drive the overarching strategy for YESS-Risk Management's learning ecosystem, ensuring alignment with organizational objectives and Partner Y needs
• Provide visionary leadership and strategic oversight for the design, development, and delivery of high-impact, cutting-edge training programs, resources, and evaluation tools
• Lead the strategic direction and management of a comprehensive online knowledge base, ensuring Partner Ys have efficient access to up-to-date information and resources
• Cultivate strategic partnerships with Partner Ys, deeply understanding their unique needs and ensuring training programs align with their risk management strategies
• Serve as a trusted advisor and thought leader, providing strategic guidance and expertise on risk management to executive leadership and external stakeholders
• Drive innovation and continuous improvement by identifying and implementing emerging technologies, updating training content, and enhancing learning experiences
• Develop and execute comprehensive communication and change management strategies to maximize awareness, adoption, and engagement with training programs and knowledge resources
• Ensure legal and regulatory compliance by proactively monitoring evolving best practices and adapting training and resources accordingly
• Foster a culture of continuous learning, knowledge sharing, and professional development within YESS-Risk Management and across Partner Ys
• Provide strategic leadership and direction to the Learning & Knowledge Management team, fostering a collaborative, high-performing, and innovative environment
• Collaborate with executive leadership to align learning initiatives with YESS-Risk Management's overall strategic objectives and operational goals

Cause-Driven Leadership Competencies

• Visionary leadership and strategic mindset to drive innovation and set the direction for YESS-Risk Management's learning initiatives
• Passion for child safety and risk management, with a strong ethical commitment to protecting youth
• Creativity and innovation in designing engaging and effective learning experiences
• Adaptability and agility to navigate changes and pivot strategies as needed
• Strong leadership and people management skills to inspire, motivate, and develop cross-functional teams
• Analytical and problem-solving skills to identify and address potential issues proactively
• Commitment to continuous learning and professional development in instructional design, child safety, and risk management best practices
• Collaborative and inclusive leadership style, fostering a culture of open communication, teamwork, and operational excellence
• Ability to influence and build strong relationships with executive leadership, internal stakeholders, and external partners
• Business acumen and operational expertise to align learning initiatives with organizational goals and drive operational efficiencies

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