Surgery Scheduler
Pittsburgh, Pennsylvania
Employer: UPMC Senior Communities
Industry: Physician Services
Salary: Competitive
Job type: Full-Time
UPMC Department of Orthopedic Surgery - Foot & Ankle Division is hiring a Full-Time Surgery Scheduler to join their team. This is a Monday-Friday, daylight position. No nights, weekends, or holidays! This is a fast-paced office with plenty of room for growth!
Responsibilities:
Qualifications:
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
Responsibilities:
- Work directly with the department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicate with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements before surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service-specific guidelines.
- Coordinate patient education seminars and schedule physicians accordingly.
- Collect data for a research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments, and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral before the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provide educational material, both verbally and through printed materials.
Qualifications:
- High school diploma or equivalent required.
- Completion of a medical assisting program or 2-4 years experience in a medical field.
- Proficiency in medical terminology preferred.
- General knowledge of computer software and practice management databases is essential.
- Knowledge of the Epic practice management programs preferred.
- Strong organization, time management and interpersonal skills.
- Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
- Ability to deal compassionately and professionally with patients is essential.
- Work independently and possess sound decision-making skills.
- Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
- Ability to prioritize work demands.
- Ability to consistently maintain confidentiality with regards to all job assignments and related information.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
Created: 2024-09-29
Reference: 6400152785
Country: United States
State: Pennsylvania
City: Pittsburgh
ZIP: 15216
About UPMC Senior Communities
Founded in: 1893
Number of Employees: 110000
Website: https://www.upmc.com/
Career site: https://careers.upmc.com/
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