Job Description

INTERN - INFORMATION TECHNOLOGY (IT)

(Temporary Full-Time/40 hrs wk or Part-Time/20 hrs wk, July 1st through/up to August 30, 2024)

Salary Information: $2,300.00/MO (FT) - A07

State Classification: Clerk I - 0055

FLSA Status: Nonexempt

Posting Number: 24-60977-1R

Location: Austin, TX

HOW TO APPLY

Apply online via CAPPS. Applicants applying in WIT must complete the supplemental questions to be considered for the position. To complete the supplemental questions, go to CAPPS Recruit: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en.

WHO ARE WE

The Texas Department of Agriculture's key objectives are to promote production agriculture, consumer protection, economic development and healthy living.

WHAT YOU'LL DO

The Intern for the Information Technology division will provide technical support to Texas Department of Agriculture (TDA) staff. You will work under close supervision with moderate latitude for the use of initiative and independent judgment.

PRIMARY RESPONSIBILITIES

Assist with software installations, PC refresh, and Asset Inventory.

Support all installation, configurations, and IT administrative duties for all hardware and software projects.

Assist in basic troubleshooting, resetting, and setting up laptops, access, and programs.

Collaboration with internal teams to ensure smooth IT operations for the facility.

Work with IT staff on special projects. Review and draft technical documentation as requested.

Assist with training documentation for new software role outs.

Follow all TDA policies and procedures.

Perform other duties as assigned.



Qualifications:

QUALIFICATIONS/REQUIREMENTS FOR THE POSITION

Enrollment in a college, university, or graduate program or a recent graduate with a minimum grade point average of 3.0* and major coursework in Computer Science, Cybersecurity or related field.

Completion of at least 60 credit hours*.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of office procedures; of spelling, punctuation and grammar; and of business or program terminology, methods, and procedures.

Skill in the use of a computer and office equipment; and providing customer service excellence to both internal and external customers.

Ability to prepare and maintain records, files, and reports; to transfer stock from one location to another; and to communicate effectively, both orally and in writing; and exercise sound judgment and discretion.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 30 pounds. Must be able work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May be required to travel, which will include overnight. May involve travel (up to 5%*), occasionally overnight.

BENEFITS

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Full Time Employee Benefits include:

ü Retirement Plan

ü Paid Group Health & Life Insurance for employees

ü Paid Holidays

ü Paid Vacation Leave

ü Paid Sick Leave

ü Longevity Pay

ü Dental

ü Vision

ü Dependent Optional Life Insurance

ü Voluntary AD&D Insurance

ü Dependent Health & Life Insurance

ü Health & Dependent care flexible spending accounts

Only candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview.

*Transcripts supporting educational requirements may also be requested.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

*A valid government-issued driver's license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a driver's license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day

Equal Employment Opportunity (EEO): The Texas Department of Agriculture (TDA) is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (gender, sexual orientation, and pregnancy), national origin, disability, age, military status, genetic information or protected activity (retaliation). TDA provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodations, please contact the Human Resources office for assistance at (512) 463-7423.

TDA participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization.

Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts. Please contact our Human Resources-Veterans Liaison at (512) 463-7454 for assistance.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Administrative Support MOS Codes.