TikTok Shop - Logistics Product Manager, Capacity Planning

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
The Inventory Planning product team owns products that span across Inventory Placement, S&OP, and Inventory Health. The team aims to provide better customer experience and minimize overall operational cost through inventory planning automation, optimization, prediction, and simulation.

We are looking for passionate and talented people to join our logistics team, who aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities
1. Responsible for the defining end to end capacity planning product for Fulfillment By TikTok, from product ideation all the way to product launch. The capacity planning product suite would be instrumental for the success of the S&OP process and also serves as the source of truth of system capacity for other upstream/downstream systems.
2. Define success metrics for capacity planning together with key stakeholders. Perform in-depth research and analysis of performance deviations, and generate insights and recommendations.
3. Cooperate with product, network planning, operations, data, algorithm, and other related teams to design, implement and improve capacity planning systems and processes.
4. Continue to drive product upgrades and innovations that are best suited for the US market. Contribute to the accumulation of our core system capabilities to better serve other markets.

Qualifications

Minimum Qualifications
1. Bachelor degree or above, more than 5 years of product management experience in Supply Chain/Logistics planning, especially process automation, optimization and prediction.
2. Experience contributing to engineering discussions around technology decisions and strategy related to a product
3. High attention to detail and proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast paced online environment
4. With excellent communication skills, cross-team collaboration and system project management skills.
5. Has the ability to think outside the box and is able to take initiative in innovation to solve complex problems.

Preferred Qualifications
1. Experience in S&OP/capacity planning, especially building systems/tools for S&OP.
2. 5+ years of technical product management experience in leading E-commerce or logistics companies.
3. Independent and entrepreneurial outlook. Proven ability to work with minimal direction.
4. Cross region and cross culture work experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2