Job Description

Job Posting:

#00043401

Opened:

07/01/2024

Closes:

07/16/2024

Position Title:

Training and Development Specialist IV-V

Class/Group:

1784 - 1785/ B20 - B22

Military Occupation Specialty Code:

Army: 70H, 47T, Marine Corps: 8802

Fair Labor Standards Act Status:

Exempt

Number of Vacancies:

1

Division/Section:

Executive Administration/People and Culture Office

Salary Range:

$5000.00- $5416.67.00 monthly

Duration:

Regular

Hours Worked Weekly:

40

Work Schedule:

This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.

Travel:

Occasional

Agency Address:

300 West 15th Street, #1300 / Austin, Texas 78701

Web site:

https://dir.texas.gov/

Refer Inquiries to:

People and Culture Office

Telephone:

(512) 463-5920 or (512) 475-4612

How To Apply:

• Select "Apply Online" to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

• You must create a CAPPS Career Section candidate profile or be logged in to apply.

• Update your profile and apply for the job by navigating through the pages and steps.

• Once ready, select "Submit" on the "Review and Submit" page.

• If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at capps.recruiting@cpa.texas.gov

Special Instructions:

• Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.

• Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.

Notice:

Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

Equal Opportunity Employer

The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-463-5920 to request reasonable accommodation.

Position Description

Division:

People and Culture Office

Class/Group:

1784 - 1785/ B20 - B22

Title:

Training and Development Specialist IV-V

Fair Labor Standards Act Status:

Exempt

What We Do

We are a technology agency powered by people.

DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.

DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 250 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how technology serves Texans.

Position Summary

The person in this role will perform highly complex (senior-level) training and development work. Work involves designing, coordinating, and facilitating training and development with small and large groups of employees. Maintains training information and related records systems in compliance with applicable legislation. Provides support for division and agency meetings. Stays apprised of training and certification legal requirements and industry best practices; recommend changes or modifications to existing policies and programs to remain in compliance and adopt best practices where feasible. Works under the minimal supervision of DIR's Chief People and Culture Officer, with moderate latitude for the use of initiative and independent judgment.

• Performs the planning, development, and implementation of employee training and professional development content; Creates and delivers virtual, face-to-face, and blended training programs on technical and non-technical topics, policies, procedures, best practices and software, using instructor led training, workshops, videos, and virtual delivery methods; Plans, directs, and coordinates training and professional development activities, and professional development plans.

• Serves as DIR's Learning Management System Administrator with responsibility for configuring courses, creating certifications, and learning paths, running reports, and consulting with internal agency staff to create improved learning and professional development experiences; provides high-level technical assistance; creates efficiencies where opportunities occur; and develops policies and procedures for training programs.

• Designs develops, and oversees innovative, engaging, and effective training programs and materials utilizing web-based (e-learning) training programs, Learning Management Systems, and Content Management Systems.

• Assists in solving training problems and ensuring the effective use of modern training methods and techniques. Participates in needs analysis studies to determine training needs, learning gaps, and to establish learning and development plans; Serves as a liaison between executive management, supervisors, and employees to create annual training plans.

• Leads, develops, coordinates, and implements training schedules, tracks completion statuses, and sends reminders to ensure employees are compliant with mandatory training requirements; Ensures employees comply with and maintain training and certification requirements as outlined in legislative statute or job requirements.

• Collaborate with internal subject matter specialists to analyze training content for accessibility and procure supplemental training programs; Coordinates with the Chief People and Culture Officer to develop and adopt e-learning methodologies for course design.

• Provides consultation and technical assistance to agency staff on training initiatives and promptly resolves training and system issues; Compiles training results and prepares reports.

• Performs other work-related duties as assigned.



Qualifications:

Education

• Graduation from a four-year college or university with major coursework in education, human resources, organizational development, human resources development, or a related field.

• Additional work-related experience may be substituted for the education on a year-for-year basis. (High-school diploma required)

Experience and Training Required

• Four (4) years of experience training, facilitating, or presenting to small or large groups of technical and non-technical professionals.

• Four (4) years of experience designing course content, curriculum and training materials

• Five (5) years of experience communicating and working collaboratively with all levels of staff and management.

Experience and Training Preferred

• Experience providing administrative support in a State of Texas agency.

Knowledge, Skills, and Abilities

• Knowledge of federal and state program standards and training requirements

• Strong understanding of modern training, learning, and facilitation methods.

• Knowledge of advanced instructional design and curriculum development methods.

• Knowledge of adult learning principles, practices, and techniques.

• Knowledge of group processes, group dynamics, and interpersonal relations.

• Knowledge of learning management and learning content management systems.

• Skilled in designing, developing, and implementing advanced training programs, courses, workshops, and competency assessments.

• Skilled in evaluating learner retention and satisfaction rates to assess the effectiveness of training programs.

• Skilled in working with subject matter experts both in-person and via virtual communication tools.

• Ability to identify, analyze, and streamline processes.

• Ability to manage multiple training, learning tools, and professional development projects concurrently, ensuring timely completion and adherence to quality standards.

• Ability to provide on-the-job training and high-level technical assistance, ensuring practical application and skills development among staff.

• Ability to communicate in person effectively, in front of small or large audiences, all levels of staff, recorded audio, or virtually.

• Ability to assess training needs and performance.

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and professional development.

• Ability to effectively interpret policies, procedures, and regulations.

• Ability to be self-motivated, and work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments and projects.

• Ability to produce a high degree of accuracy in work.

• Ability to exercise tact and diplomacy internally and externally.

• Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.

• Ability to work with various personalities and learning styles.

• Ability to understand, follow and convey brief oral and/or written instructions.

• Ability to communicate both verbally and in writing, in a clear and concise manner.

• Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.

• Ability to work under pressure and exacting schedules to complete assigned tasks.

• Ability to work a flexible schedule to meet required deadlines.

• Ability to work overtime as needed.

• Ability to comply with all agency policy and applicable laws.

• Ability to comply with all applicable safety rules, regulations, and standards.

Computer Skills

• Highly proficient in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets, presentations, online meeting software (Microsoft Office preferred).

Other Requirements

• Regular and punctual attendance at the workplace.

• Criminal background check.

Working Conditions

• Frequent use of computers, copiers, printers, and telephones.

• Frequent standing, walking, sitting, listening, and talking.

• Frequent work under stress, as a team member, and in direct contact with others.

• Occasional bending, stooping, lifting, and climbing.