Job Description

This position is eligible for remote work within the state of Texas (subject to change). Must attend meetings/training at headquarters in Austin, TX as required by management.

To apply for this position, complete an on-line application either through the Applicant Career Section through WorkInTexas. TxDMV does not accept paper applications.

Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs highly complex (senior-level) computer programming work in support of the Texas Department of Motor Vehicles (TxDMV), Information Technology Services Division. Writes or modifies existing complex application software programs based upon program specifications or verbal instruction with the objective of meeting agency needs in one or more agency divisions/units; may work on these assignments independently or as part of a team. Trains others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

Designs and writes programming code that solves programming issues with little or no help; unit tests, debugs, documents, and implements computer programs.

Interprets business and system use cases and requirements documentation to understand functionality to be developed, translates these requirements into a software coding solution and may provide input for the Functional Requirements Specifications (FRS). Prepares detailed analysis, plans, diagrams, and verification procedures for existing and proposed applications.

Develops new code or modifies existing complex application program code; maintains, supports, and monitors program complex code ensuring ongoing operations and execution of this software.

Facilitates root cause analysis of system issues to minimize impact and future occurrences.

Provides technical leadership on the analysis and design of programming projects requiring coordination; provides technical support to users and technical assistance to programmer/analysts.

Provides support for application software programs, including problem resolution from software failures or other problems, answering questions, etc., during standard and non-standard working hours.

Installs, tests, and upgrades proprietary application software.

Plays a lead role in the execution of test plans/scenarios for system testing, performance tuning, load and stress testing, as a part of the overall test and quality assurance plan for a release of software.

Maintains knowledge of changing hardware and software technology; trains and/or mentors other technical resources.

Conducts and participates in design and code walk-throughs and reviews.

Complies with all defined policies and procedures for software development, testing, implementation, and support; identifies and recommends opportunities for improvement.

Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.

May travel up to 10% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed

Performs other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of the principles, practices, and techniques of computer programming and systems analysis.

Knowledge of computer languages.

Knowledge of Salesforce

Knowledge of programming in Java/J2EE or other object oriented languages.

Knowledge of disaster recovery and business continuity principles and practices.

Knowledge of analyzing issues; facts and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions.

Knowledge of analyzing and organizing technical data.

Skill in communicating effectively.

Skill in problem solving and troubleshooting.

Skill in performance tuning.

Skill in writing complex SQL queries.

Skill in in critical thinking.

Skill in computer programming, specifically with Salesforce.

Skill in batch processing.

Skill in performance tuning.

Skill in the use of hardware and software.

Skill in modifying or developing software for applications.

Skill in prioritizing and multitasking.

Skill in effective oral and written communication.

Skill in exercising sound judgment and effective decision making.

Ability to process information logically.

Ability to design programs and systems logic.

Ability to code, test, and debug software.

Ability to communicate effectively with team members and stakeholders (both technical and non-technical).

Ability to receive and respond positively to constructive feedback, work cooperatively with others in a professional environment.

Ability to work under pressure with tight deadlines.

Ability to provide excellent customer service.

Ability to work more than 40 hours as needed and in compliance with the FLSA

Regulatory Knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TxDMV, State and Federal regulations, legislation, guidelines, policies and procedures.

The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employee may perform other related duties as assigned.



Qualifications:

MINIMUM REQUIREMENTS

Education

Graduation from an accredited four-year college or university with major in computer science, computer information systems, management information systems, or a related field.

Experience

Must have at least two (2) years' experience with Salesforce; and

• Four (4) years of progressively responsible experience in computer programming or systems analysis and design;
• Four (4) years of experience complex SQL queries.

PREFERRED REQUIREMENTS

• 3 years' experience with Salesforce
• 5 years' experience writing complex SQL queries
• Some experience in web programming in Java/J2EE or other object-oriented languages, and Web programming concepts

ADDITIONAL INFORMATION

This position is eligible for remote work in the state of Texas (subject to change). Must attend meetings/training at headquarters in Austin, Texas as required by management.

Remote work employees must meet these criteria for the remote work location:

• Adequate desk space in a dedicated, contained area that is secured and protected at all times.
• Remote work location is in a quiet environment free of background people and noise during business hours.

BENEFITS

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

ü Retirement Plan

ü Paid Group Health & Life Insurance for employees

ü Paid Holidays

ü Paid Vacation Leave

ü Paid Sick Leave

ü Longevity Pay

ü Dental

ü Vision

ü Dependent Optional Life Insurance

ü Voluntary AD&D Insurance

ü Dependent Health & Life Insurance

ü Health & Dependent care flexible spending accounts

ü Tuition Assistance Program

QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education's Public Student Loan Forgiveness (PSLF) program.

REGISTRATION, CERTIFICATION AND/OR LICENSURE

A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

Job offers and continuation of employment is contingent upon:

• Proof of education and experience listed on the application
• Eligibility to work in the United States
• Satisfactory results from a pre-employment criminal history background check and driver's record check
• Compliance with Selective Service registration for males ages 18-25
• Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.

VETERANS

If selected for the position the following must be provided for proof of veterans' preference:

• Veteran must provide form DD 214
• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

SUBMISSION OF APPLICATION

Your application must be complete, accurate and reflect all experience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, military status, protected activity, and on basis of an employee's hair texture or protective hairstyle. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance at 512-465-4043.