Job Description

This position is eligible for remote work within the state of Texas (subject to change). Must attend meetings/trainings at headquarters as required by management.

To apply for this position, complete an on-line application either through the Applicant Career Section through WorkInTexas. TxDMV does not accept paper applications.

Applicants who require an accommodation for the interview process should contact Human Resources at 512.465.4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs highly complex (senior-level) managerial work administering the daily operations and activities of the Information Technology Services Division (ISTD) Application Services Manager Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating Applications activities and functions; developing and evaluating budget requests; and monitoring budget expenditures. Supervises the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

Manages day-to-day activities of staff in the ITSD Application Services Development team.

Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.

Oversees the development of software applications and enhancements to existing applications, including support for commercial off-the-shelf (COTS) applications.

Oversees the analysis, designs, plans, diagrams, verification procedures, etc., for existing and proposed computer applications.

Schedules and assigns projects and/or tasks to staff, establishing and monitoring goals and objectives.

Oversees applications design and development activities, ensuring functional and business requirements, quality, security, and all other goals are met.

Ensures state and agency policy and process are followed in all team activities and makes recommendations for improvements.

Works with ITSD leadership to identify future resourcing and capacity needs, including developing technical specifications and requirements.

Oversees development and implementation of specialized programs to supplement and enhance applications systems software.

Collaborates with peers, business partners, and leadership to ensure developed software is appropriately tested and ensures resolution of software program and design errors.

Confers with ITSD leadership to develop strategic plans and long- and short-term goals for the department.

Develops and implements techniques for evaluating Auxiliary Applications team activities.

Plans, implements, coordinates, monitors, and evaluates policies and procedures; and monitors compliance with policies and procedures.

Prepares management and productivity reports; and reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.

Identifies areas of needed change and makes recommendations to improve operations.

Provides technical expertise and guidance regarding questions related to the Application Services Development team.

Oversees the implementation of changes resulting from new legislation.

Oversees special investigations, program analyses, research studies, and internal audits.

Supervises the work of others.

Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Azure or AWS Devop's and cloud applications/infrastructure.

Knowledge of local, state, and federal laws and regulations governing the procurement, management, and security of information technology resources.

Knowledge of the principles and practices of public administration and management.

Knowledge of the innovation, developments, and trends in information technology.

Skill in oral and written communication to convey complex and highly technical information to a diverse audience.

Skill in handling multiple tasks, prioritizing, and meeting deadlines.

Skill in exercising sound judgment and effective decision making.

Skill in establishing plans and setting objectives and goals that support a diversified information technology application development stack.

Ability to demonstrate self-motivation, self-direction, and adaptability, as well as analytical, problem-solving, and conflict resolution abilities.

Ability to develop, nurture, and communicate section, division, and agency mission, values, and vision effectively.

Ability to lead and motivate staff, providing direction in planning, organizing, evaluating, managing, team building, effective leadership, and organizational techniques, principles, and practices.

Ability to receive and respond positively to constructive feedback.

Ability to work cooperatively with others in a professional office environment.

Ability to provide excellent customer service.

Ability to supervise the work of others.

Conceptual and analytical skills to diagnose problems and develop potential solutions.

Ability to work across different types of projects concurrently.

Strong management presence and communication skills.

Communication and facilitation skills to work across multiple divisions creating a collaborative cross-functional environment.

Ability to identify opportunities and develop a plan to execute on them.

Strong work ethic and professional pride in an organization that values teamwork and results.



Qualifications:

MINIMUM REQUIREMENTS

Education and Experience

Bachelor's degree in computer science, computer information systems, management information systems, or a related field.

Minimum of five (5) years progressively responsible experience in management of design and implementation experience in IT or similar management role, with a deep knowledge in SDLC, and four (4) of those years shall include full-time experience in an IT development, design and technical aptitude and devops role.

Must have three (5) years managerial/supervisory experience with consideration of roles as a lead or program coordinator/manager.

Experience may be concurrent.

Experience may be substituted for education on a year per year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)

Licensure and/or Certification

Must possess and retain a valid driver's license from state of residence.

PREFERRED REQUIREMENTS

Experience analyzing, developing, and/or supporting application development projects at a state of Texas agency is preferred.

Experience analyzing, developing, and/or supporting application development projects in a supervisory or managerial level at a state of Texas agency is preferred.

Project Management Professional (PMP) certification is preferred.

ADDITIONAL INFORMATION

This position is eligible for remote work in the state of Texas (subject to change). Must attend meetings/trainings at headquarters in Austin, Texas as required by management.

Remote work employees must meet these criteria for the remote work location:

• Adequate desk space in a dedicated, contained area that is secured and protected at all times.
• Remote work location is in a quiet environment free of background people and noise during business hours.

BENEFITS

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

ü Retirement Plan

ü Paid Group Health & Life Insurance for employees

ü Paid Holidays

ü Paid Vacation Leave

ü Paid Sick Leave

ü Longevity Pay

ü Dental

ü Vision

ü Dependent Optional Life Insurance

ü Voluntary AD&D Insurance

ü Dependent Health & Life Insurance

ü Health & Dependent care flexible spending accounts

ü Tuition Assistance Program

QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education's Public Student Loan Forgiveness (PSLF) program.

REGISTRATION, CERTIFICATION AND/OR LICENSURE

A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within 90 days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

Job offers and continuation of employment is contingent upon:

• Proof of education and experience listed on the application
• Eligibility to work in the United States
• Satisfactory results from a pre-employment criminal history background check and driver's record check
• Compliance with Selective Service registration for males ages 18-25
• Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.

VETERANS

If selected for the position the following must be provided for proof of veterans' preference:

• Veteran must provide form DD 214
• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

SUBMISSION OF APPLICATION

Your application must be complete, accurate and reflect all experience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, military status, protected activity, and on basis of an employee's hair texture or protective hairstyle. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodations, please contact the Human Resources office for assistance at 512-465-4043.