UX Research Program Coordinator

Our client is seeking a highly organized and proactive UX Research Program Coordinator to support and enhance our user research efforts. In this role, you will be responsible for coordinating and managing various aspects of our UX research program, including participant recruitment, research interview logistics, incentive processes, and the upkeep and socialization of research findings. Your contributions will help ensure that our research projects run smoothly and effectively, providing valuable insights to inform our product design and development.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Bachelors degree in a related field (e.g., Psychology, Human-Computer Interaction, Sociology).
3-10 years of experience in UX research coordination or a similar role.
Strong organizational and project management skills, calendar management, and coordination.
Excellent written and verbal communication skills.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with research tools and software (e.g. remote unmoderated tools, survey platforms).
Detail-oriented and committed to delivering high-quality work.
Collaborative mindset and ability to work well within a team.
Start-up experience
Tools/Technologies:
Zoom, Asana, Listna, Excel, dscout
Research exerience:
Diary Study Methodology, Alpha Research Study Experience, UX Research experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.